- Oshkosh Corporation (Mcconnellsburg, PA)
- …Create metrics/KPI's/dashboard for tracking Digital team's task/project completion status + Support the training call center operations + Manage the budget ... to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global… more
- County of Northampton (Nazareth, PA)
- …school, or general equivalency, diploma;AND At least one (1) year of Radio Communications Training , Call Center experience, or Public Safety Agency (Police, ... Telephone or Telecommunications Device for the Deaf (TTY). Effectively manages each call per established guidelines, policies, and training . Requests information… more
- St. Luke's University Health Network (Allentown, PA)
- …High School Diploma / GED required TRAINING AND EXPERIENCE: 1 year Call Center experience preferred Previous experience in a role utilizing medical ... Operator will provide indirect patient care in a fast-paced Telephone Call Center . Obtains and verifies demographics from callers when applicable. Performs… more
- IQVIA (King Of Prussia, PA)
- …and other partners to identify training needs/gaps and design and deliver training that enhances call center effectiveness **Required Qualifications** + ... Hub (COOH) team supporting Patient Support Services in a call center environment. In this project-based, per...you will be primarily responsible for the delivery of training , with content development as appropriate based upon project… more
- Robert Half Office Team (Dillsburg, PA)
- …Our client, a thriving company in Dillsburg, PA, is looking for an experienced Call Center Representative to join their dynamic team. With a strong reputation ... and quality metrics. Requirements + Proven experience as a call center representative or in a similar...top jobs, competitive compensation and benefits, and free online training . Stay on top of every opportunity - whenever… more
- Disabled Veteran Solutions (Erie, PA)
- …PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | [On-site/ After 90 ... detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical...adjustments as needed. + Collaborate with operations, HR, and training teams to align staffing with business needs. +… more
- Lincoln Financial (Harrisburg, PA)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an assigned team within the Call Center to provide… more
- Highmark Health (Harrisburg, PA)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $20.31 **Pay Range Maximum:**… more
- Conduent (PA)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** We are looking for people with a passion for ... inquiries, and issues related to their healthcare coverage. Our call center associates are members of a...flexibility to work anytime during these hours, including weekends. Training Duration: 7 Weeks in a classroom and 2… more
- Disabled Veteran Solutions (Erie, PA)
- …Insurance, Competitive Salary, Paid Time Off, Job Title: Human Resource Recruiter - Call Center (Retention-Focused) Location: Erie, PA Job Type: Full-Time | ... customer service starts with great people. As a leading call center , we're committed to building a...behavioral interviews to assess retention potential + Collaborate with training and operations teams to ensure smooth onboarding +… more