- Humana (Harrisburg, PA)
- …escalating issues as necessary to appropriate stakeholders. + Analyze intraday trends, call volume patterns, and agent performance data to recommend improvements. + ... Work with IT and operations to address system outages, call spikes, and staffing shortages. + Assist in developing...experience in real-time workforce operations, preferably in a contact center or similar environment. + Strong proficiency in WFM… more
- Compass Group, North America (Beaver, PA)
- …equipment operation to the contract specifications. + Establish and administer on- call schedule; assume on- call responsibilities as necessary. + Maintain ... purchase orders and effectively find second-source parts when the Technical Resource Center is not available. + Provide accurate and timely database management of… more
- Carnegie Mellon University (Pittsburgh, PA)
- …economics or related fields. It offers the opportunity to gain exposure to and training in all stages of the research process. The start date is negotiable. Your ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- Cardinal Health (Harrisburg, PA)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...guidance or technical assistance to less experienced team members ** TRAINING AND WORK SCHEDULES:** Your new hire training… more
- Cardinal Health (Harrisburg, PA)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- World Wide Technology (Pittsburgh, PA)
- …side and Integrator or OEM experience in a particular Vertical + Architectural training and experience in common methodologies TOGAF, UAM or Others and application ... experience with applications, Infrastructure, Cyber, Cloud, and Networking, Data Center , and End User Experience solutions. Ideally strong Application development… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...results. + Keep a detailed Electronic Lab Notebook. + Training and management of incoming lab members as needed.… more
- Carnegie Mellon University (Pittsburgh, PA)
- …as a backup when needed. They will also take a lead role in training AP team members, especially during the implementation of new University initiatives, to ensure ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- Carnegie Mellon University (Pittsburgh, PA)
- …problem analysis, preliminary and detailed design discussions, reviews, and integrations. + Training students in the safe use of equipment and processes, as needed ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- Carnegie Mellon University (Pittsburgh, PA)
- …and fabrication and other areas of TechSpark. In addition to skills training , personnel teach design-building skills by helping students convert an idea into ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more