- American Express Global Business Travel (Boston, MA)
- …voice is valued. The Global Client General Manager is focused on client satisfaction, creating strategic initiatives and retention of the account. The Global ... customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention , and… more
- American Express Global Business Travel (Boston, MA)
- …management components and beneficial services. This position is also responsible for client retention , profitability of the account portfolio, growth, and ... business reviews to demonstrate Amex GBT's performance in managing the clients travel program. + Effective management of client -specific billing, settlement,… more
- ADP (MA)
- …and externally is very important. You will also be involved in shaping the overall client retention for your market and the business. Those who are able to ... success for a team of Relationship Managers. Focused on retention , NPS and other important metrics, collaboration internally and...client facing roles, with leadership here preferred. + Travel can be up to 30% and is primarily… more
- NTT America, Inc. (Boston, MA)
- …aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction ... aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction… more
- Norstella (Boston, MA)
- …for MMIT client contract onboarding, adoption, and renewals with the aim of client retention . The CSR will support the Client Success team in ... projects as needed (CSM back-up for out of office, travel , conflict, etc.) * Review client facing...motivated * Strong empathy for customers AND passion for retention and growth * Analytical and process-oriented mindset *… more
- ThermoFisher Scientific (Cambridge, MA)
- …of the Site and Patient Engagement team within Trial Operations at the client . The Patient Recruitment & Retention Strategy Lead encompasses strategic leadership ... solutions. The role is crucial in ensuring the successful recruitment and retention of participants in clinical trials. Expected travel : 10-15%. **ROLES… more
- Verndale (Boston, MA)
- …executive presence. + Skilled collaborator, able to align multiple internal teams around client opportunities. + Willingness to travel 50% to engage with clients ... About the Client Partner role This role can be in...sharing insights and mentoring colleagues. + Up to 50% travel . Qualifications + Bachelor's degree in business, technology, or… more
- Sedgwick (Springfield, MA)
- …satisfaction ensuring consistency in process within the account as well as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client ... Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Manager, Client Services | SIU **PRIMARY PURPOSE** : To manage accounts of multiple … more
- HUB International (Wilmington, MA)
- …of new and existing group benefit accounts. **Responsibilities** : + Responsible for client retention , building relationships with key client personnel. ... make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm… more
- HUB International (Wilmington, MA)
- …oral and written communications skills. + Leadership experience and independent responsibility for client retention preferred. + Ability to lead in a remote team ... you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the...HUB colleagues. The primary objective is rate of account retention that meets or exceeds expectations. Responsible for business… more
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