- ThermoFisher Scientific (Cambridge, MA)
- …of the Site and Patient Engagement team within Trial Operations at the client . The Patient Recruitment & Retention Strategy Lead encompasses strategic leadership ... solutions. The role is crucial in ensuring the successful recruitment and retention of participants in clinical trials. Expected travel : 10-15%. **ROLES… more
- American Express Global Business Travel (Boston, MA)
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help ... relationships with accounts and customers and drive alignment around the client 's business, account strategies, and objectives. **What You'll Do:** + **Primary… more
- ADP (MA)
- …and externally is very important. You will also be involved in shaping the overall client retention for your market and the business. Those who are able to ... success for a team of Relationship Managers. Focused on retention , NPS and other important metrics, collaboration internally and...client facing roles, with leadership here preferred. + Travel can be up to 30% and is primarily… more
- American Express Global Business Travel (Boston, MA)
- …management components and beneficial services. This position is also responsible for client retention , profitability of the account portfolio, growth, and ... business reviews to demonstrate Amex GBT's performance in managing the clients travel program. + Effective management of client -specific billing, settlement,… more
- American Express Global Business Travel (Boston, MA)
- …leadership. + Deliver differentiated value to the client which leads to client satisfaction and retention + Proactively recognize risks to the partnership, ... reviews **What We're Looking For:** + 5-10 year's global account/ client management - travel industry experience + Extensive customer/ client facing experience… more
- PSI Services (Boston, MA)
- …the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager ... **Description** **Title:** Client Success Director **Location:** Remote-US **Salary:** $95K **About...typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this… more
- WTW (Boston, MA)
- …partnership with client decision makers. They are ultimately responsible for client retention , client profitability, and delivery of all outcomes ... hybrid working opportunity, with some required office time and travel to client locations based out of...mentors account team members + Maximizes the profitability and retention of their book of business + Negotiates, creates,… more
- NTT America, Inc. (Boston, MA)
- …aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction ... aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction… more
- Norstella (Boston, MA)
- …for MMIT client contract onboarding, adoption, and renewals with the aim of client retention . The CSR will support the Client Success team in ... projects as needed (CSM back-up for out of office, travel , conflict, etc.) * Review client facing...motivated * Strong empathy for customers AND passion for retention and growth * Analytical and process-oriented mindset *… more
- HUB International (Wilmington, MA)
- …oral and written communications skills. + Leadership experience and independent responsibility for client retention preferred. + Ability to lead in a remote team ... you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the...HUB colleagues. The primary objective is rate of account retention that meets or exceeds expectations. Responsible for business… more
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