- M. C. Dean (Vienna, VA)
- …support mailbox from end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and ... requiring resolution time outside of defined SLA due to dependencies. + Reviews ticket notes and ensures assigned tier level resource is completing ticket … more
- EMCOR Group (Mclean, VA)
- **About Us ** **Job Summary** **Company Overview** EMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500(R) leader in mechanical ... commercial electrical contractors with expertise that includes virtually all US commercial, healthcare, institutional, education, hospitality, manufacturing, transportation, and… more
- EMCOR Group (Mclean, VA)
- **About Us ** **Job Summary** **COMPANY OVERVIEW** EMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500(R) leader in mechanical ... commercial electrical contractors with expertise that includes virtually all US commercial, healthcare, institutional, education, hospitality, manufacturing, transportation, and… more
- Microsoft Corporation (Richmond, VA)
- …and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/ us /en/ us -corporate-pay This position will be open ... core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a… more
- Leidos (Fort Belvoir, VA)
- …**Clearance Requirement: Must hold a current Top Secret/SCI Clearance. US Citizenship required** **Primary Responsibilities:** + Problem Identification: Identify ... problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly.… more
- Leidos (Fort Belvoir, VA)
- …support to peers toward improved processes and results. + Experience with support ticket management systems. + Candidate must, at a minimum, meet DoD 8570.11- IAT ... GSEC, or SSCP). + Ability to commute to the office on the approved schedule. **Clearance:** + An active...to the nature of the government contracts we support, US Citizenship is required. If you're looking for comfort,… more
- Leidos (Lorton, VA)
- …has an opening for a Security Engineer to work in our Lorton, VA office . This is an exciting opportunity to use your experience helping the Homeland Enterprise ... management. + Experience integrating Tenable with ticketing/ITSM tools for automated ticket creation and tracking. + Certifications such as Linux+, RHCSA/RHCE,… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The ideal candidate brings a passion for emerging technologies, a strong foundation in ... Pilot and productionize GenAI-based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows + Identify automation… more
- BJs Wholesale Club (Fairfax, VA)
- …save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's ... devices. + Communicates problems with inventory and/or equipment with Home Office and can recommend process improvements with inventory discrepancies. + Identifies… more
- M. C. Dean (Falls Church, VA)
- …system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise ... to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information; ability to obtain a… more