- Red Hat (Richmond, VA)
- …with potential travel to customer sites and can be located anywhere in the United States or Canada near an airport. Successful applicants must reside where ... project documentation and diagrams, including quality assurance (QA) and ticket and bug management + Mentor and share knowledge...time, permanent associates at Red Hat located in the United States . **Inclusion at Red Hat** Red… more
- M. C. Dean (Vienna, VA)
- …support mailbox from end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and ... requiring resolution time outside of defined SLA due to dependencies. + Reviews ticket notes and ensures assigned tier level resource is completing ticket … more
- EMCOR Group (Mclean, VA)
- **About Us ** **Job Summary** **Company Overview** EMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500(R) leader in mechanical ... commercial electrical contractors with expertise that includes virtually all US commercial, healthcare, institutional, education, hospitality, manufacturing, transportation, and… more
- EMCOR Group (Mclean, VA)
- **About Us ** **Job Summary** **COMPANY OVERVIEW** EMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500(R) leader in mechanical ... commercial electrical contractors with expertise that includes virtually all US commercial, healthcare, institutional, education, hospitality, manufacturing, transportation, and… more
- Microsoft Corporation (Richmond, VA)
- …and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/ us /en/ us -corporate-pay This position will be open ... core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a… more
- Leidos (Fort Belvoir, VA)
- …**Clearance Requirement: Must hold a current Top Secret/SCI Clearance. US Citizenship required** **Primary Responsibilities:** + Problem Identification: Identify ... problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly.… more
- Leidos (Fort Belvoir, VA)
- …support to peers toward improved processes and results. + Experience with support ticket management systems. + Candidate must, at a minimum, meet DoD 8570.11- IAT ... GSEC, or SSCP). + Ability to commute to the office on the approved schedule. **Clearance:** + An active...to the nature of the government contracts we support, US Citizenship is required. If you're looking for comfort,… more
- Leidos (Lorton, VA)
- …has an opening for a Security Engineer to work in our Lorton, VA office . This is an exciting opportunity to use your experience helping the Homeland Enterprise ... management. + Experience integrating Tenable with ticketing/ITSM tools for automated ticket creation and tracking. + Certifications such as Linux+, RHCSA/RHCE,… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The ideal candidate brings a passion for emerging technologies, a strong foundation in ... Pilot and productionize GenAI-based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows + Identify automation… more
- BJs Wholesale Club (Fairfax, VA)
- …save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's ... devices. + Communicates problems with inventory and/or equipment with Home Office and can recommend process improvements with inventory discrepancies. + Identifies… more