- Toyota (Plano, TX)
- …guidelines. **What you'll be doing** The ideal candidate will drive ITIL v4 -aligned practices across the organization to ensure seamless IT service delivery, ... the ITSM strategy in alignment with business goals, ITIL v4 practices, and financial regulatory requirements. + Serve as...requirements. + Serve as the organizational SME for ITIL v4 , championing a culture of service orientation and continual… more
- SHI (Austin, TX)
- …governance and standards. + Ensure all development work aligns with ITIL v4 principles and SHI's internal processes. + Deliver high-quality solutions within defined ... ServiceNow integrations and third-party system connectivity. + Familiarity with ITIL v4 framework and Agile/Scrum methodologies. + Demonstrated ability to deliver… more
- PenFed Credit Union (San Antonio, TX)
- …& collaboration with customers & peers is ordinary. + ITIL v3 or v4 certification a plus. + Familiarity with service management tools. Supervisory Responsibility ... This position will supervise employees. Licenses and Certifications ITIL v3 or v4 certification a plus. Work Environment While performing the duties of this job, the… more
- Bank of America (Addison, TX)
- …Implementation Specialist (CIS) - Vulnerability Response. + ITIL v3 or v4 Certification preferred. **Skills:** + Automation + Influence + Result Orientation ... + Stakeholder Management + Technical Strategy Development + Application Development + Architecture + Business Acumen + Risk Management + Solution Design + Agile Practices + Analytical Thinking + Collaboration + Data Management + Solution Delivery Process This… more
- SHI (Austin, TX)
- …with the ability to connect ServiceNow with other systems. * Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience ... in configuring and customizing ServiceNow projects. * Proven experience with ServiceNow Flow Designer for creating and managing workflows. * ServiceNow Certified System Administrator (CSA) AND Certified Application Developer (CAD) certifications. * In-depth… more
- Capgemini (Dallas, TX)
- …Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification ( v4 ). Strong oral and written communication skills. Proficiency in Agile ... lifecycle and tools like ServiceNow Docs and NowCreate. **Preferred Qualifications:** Experience with multiple ServiceNow applications (eg, ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work… more
- Kyndryl (Dallas, TX)
- …for ticket lifecycle tracking and SLA compliance. + Drive adoption of ITIL v4 aligned processes and governance. + Monitor service metrics and develop dashboards, ... scorecards, and SLA reports to track performance. **Continuous Improvement & Transformation** + Identify automation opportunities in ticket triage, monitoring, and knowledge base expansion using tools like SAP Solution Manager, Focused Build, and AI/ML… more
- Highmark Health (Austin, TX)
- …preferred), and experience with at least two of the following: React, Angular v4 +, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services. ... + 5 years of understanding of web services technologies such as REST, HTTPS, JSON + 5 years with one or more general purpose programming languages including but not limited to: Java, Python (Django/Flask), C/C++, C#, Objective C, JavaScript, or Go + 5 years in… more
- Insight Global (Irving, TX)
- …365). * Excellent communication, analytical, and stakeholder management skills. * ITIL v4 Foundation or higher certification null We are a company committed to ... creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive… more
- CVS Health (Farmers Branch, TX)
- …time + Able to work in high-pressure situations to find timely solutions + ITIL V4 Foundations certification preferred + 6+ years of experience with a BA, or 8+ ... years of experience with an AA, or 10+ years of experience without BA or AA + Previous experience in a technical people management or lead role is preferred + 6 or more years of hands-on experience in enterprise IT support + Experience managing engineers with… more