- Toyota (Plano, TX)
- …guidelines. **What you'll be doing** The ideal candidate will drive ITIL v4 -aligned practices across the organization to ensure seamless IT service delivery, ... the ITSM strategy in alignment with business goals, ITIL v4 practices, and financial regulatory requirements. + Serve as...requirements. + Serve as the organizational SME for ITIL v4 , championing a culture of service orientation and continual… more
- SHI (Austin, TX)
- …governance and standards. + Ensure all development work aligns with ITIL v4 principles and SHI's internal processes. + Deliver high-quality solutions within defined ... ServiceNow integrations and third-party system connectivity. + Familiarity with ITIL v4 framework and Agile/Scrum methodologies. + Demonstrated ability to deliver… more
- PenFed Credit Union (San Antonio, TX)
- …& collaboration with customers & peers is ordinary. + ITIL v3 or v4 certification a plus. + Familiarity with service management tools. Supervisory Responsibility ... This position will supervise employees. Licenses and Certifications ITIL v3 or v4 certification a plus. Work Environment While performing the duties of this job, the… more
- CGI Technologies and Solutions, Inc. (Belton, TX)
- …(Max. 20%). * Certification is preferred. CISA, CISM, CISSP, ISO Lead Auditor, ITIL v4 Other Information: CGI is required by law in some jurisdictions to include a ... reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for… more
- TEKsystems (Dallas, TX)
- …Pay + Prior work with hardware asset lifecycle and procurement systems + ITIL v4 Certification or equivalent process knowledge Pay and Benefits The pay range for ... this position is $60.00 - $95.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If… more
- Bank of America (Addison, TX)
- …Implementation Specialist (CIS) - Vulnerability Response. + ITIL v3 or v4 Certification preferred. **Skills:** + Automation + Influence + Result Orientation ... + Stakeholder Management + Technical Strategy Development + Application Development + Architecture + Business Acumen + Risk Management + Solution Design + Agile Practices + Analytical Thinking + Collaboration + Data Management + Solution Delivery Process This… more
- SHI (Austin, TX)
- …with the ability to connect ServiceNow with other systems. * Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience ... in configuring and customizing ServiceNow projects. * Proven experience with ServiceNow Flow Designer for creating and managing workflows. * ServiceNow Certified System Administrator (CSA) AND Certified Application Developer (CAD) certifications. * In-depth… more
- Capgemini (Dallas, TX)
- …Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification ( v4 ). Strong oral and written communication skills. Proficiency in Agile ... lifecycle and tools like ServiceNow Docs and NowCreate. **Preferred Qualifications:** Experience with multiple ServiceNow applications (eg, ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work… more
- Kyndryl (Dallas, TX)
- …for ticket lifecycle tracking and SLA compliance. + Drive adoption of ITIL v4 aligned processes and governance. + Monitor service metrics and develop dashboards, ... scorecards, and SLA reports to track performance. **Continuous Improvement & Transformation** + Identify automation opportunities in ticket triage, monitoring, and knowledge base expansion using tools like SAP Solution Manager, Focused Build, and AI/ML… more
- Insight Global (Irving, TX)
- …365). * Excellent communication, analytical, and stakeholder management skills. * ITIL v4 Foundation or higher certification null We are a company committed to ... creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive… more