- Omni Hotels (San Antonio, TX)
- …experience for Front Office and Guest Services. Manage Front Office, Concierge, Door, Valet and Bell staff. Responsibilities + Assist in all training with associates ... to meet Omni Standards. + Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures. Where applicable, ensure process meets Forbes Service Standards + Handle guest complaints while maintaining a… more