- Compass Group, North America (Houston, TX)
- …and staff members at all times. Located on reception floor, and all public areas, the Guest Experience Ambassador will be the first point of contact for ... the entire interaction. + Meet, greet and escort all VIP guests + Ensure the guest was...memorable experience in all aspects of the Guest Experience Ambassador role. +… more
- Marriott (Grapevine, TX)
- …the daily activities of the celebrity services and concierge departments including VIP guest registration, room accommodations, arrangement requests, billing and ... departmental budget. Partners with operational departments to verify that VIP guest specifications and requests are executed....* High school diploma or GED; 3 years of experience in the, guest services, front desk,… more
- Omni Hotels (Dallas, TX)
- …basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a satisfactory impression with the guest on ... + Block/assign applicable arrivals for the following day; ie VIP 's, ESP's, Special Requests, etc. + Prepare group information...company and hotel. + Work closely with the Loyalty Ambassador to ensure all select guests are being tracked… more