- Veracity Consulting Group (Glen Allen, VA)
- …Hub, Employee Journey Management, Employee Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM - Case and ... Knowledge Management, Data Models, PA/PI for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will… more
- ICF (Reston, VA)
- …+ Experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent , Zendesk AI, or similar) and chatbots/ virtual ... (AI) tools to generate or assist with responses during interviews (whether in-person or virtual ) is not permitted. This policy is in place to maintain the integrity… more
- General Dynamics Information Technology (Fairfax, VA)
- …joining our team to work on Project Monologue, with a focus on delivering AI-powered virtual agent chatbots to Federal and State agencies. **HOW A DATA SCIENTIST ... omni-channel functionality across voice and chat interfaces + Enhance virtual agents through advanced features including classification and sentiment analysis… more
- BCMC (Falls Church, VA)
- …Delivery (HRSD), Employee Center Pro (ECP), Integration Hub, Performance Analytics, Virtual Agent , Knowledge Management, and other products and capabilities ... on the platform. * Implement ServiceNow customizations including UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, and data import * Participate in full software development life cycle: Analysis, Design, Coding, Testing,… more
- Humana (Richmond, VA)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...the information into the application at Humana's secure website. ** Virtual Pre-Screen:** As part of our hiring process for… more
- Humana (Richmond, VA)
- …our caring community and help us put health first** The Customer Success Agent is responsible for member retention through active engagement with high-risk members. ... The Customer Success Agent work assignments are often straightforward and of moderate...Requirements) + 2+ years of experience working in a virtual environment + 2+ years professional experience in navigating… more
- Humana (Richmond, VA)
- …and help us put health first** We are seeking a motivated and results-driven Telesales Agent to join our Agnostic Sales Team within the IFG segment. In this role, ... are passionate about delivering outstanding customer experiences. The IFG Agnostic Sales Agent qualifies prospects and attempts to close sale. Arranges for field… more
- OVHcloud (Reston, VA)
- Job Summary OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support for customer ... troubleshooting methods + Experience with Linux and Windows servers + Experience with virtual environments - VMware/Hyper V. + Strong knowledge of networking - OSI,… more
- Humana (Big Stone Gap, VA)
- …business partners and the community we serve through face-to-face, telephonic, virtual interactions. Our Medicare Sales Representatives sell individual health plan ... to add the information into your official application on Humana's secure website. ** Virtual Pre-Screen:** As part of our hiring process for this opportunity, we will… more
- Humana (Charlottesville, VA)
- …external business partners and the community we serve through face-to-face, virtual , and telephonic interactions. Face-to face will encompass grass roots marketing ... and field sales community events, as well as, visiting prospects in their homes. Our **Medicare Sales Field Agents** sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include… more