- Humana (Albany, NY)
- …and help us put health first** **Position Overview** The Digital Voice of Customer ( VoC ) Program Leader & Insights Champion will own and advance the end-to-end ... VoC strategy across Digital CW, ensuring measurement approaches align...stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will… more
- Banco Popular Puerto Rico (New York, NY)
- …NY, US, 10004 Company: Popular Workplace Type: Hybrid Senior Business Analyst - VOC Sales Enablement & Marketing Operations Popular Bank is seeking an analytical, ... regulatory reporting or compliance documentation. + Familiarity with survey platforms, VOC tools, or customer feedback systems. + Experience designing and building… more
- The Arc Erie County NY (Williamsville, NY)
- …through comprehensive services for over 65 years. Position Now Available: Community Pre- Voc Manager Overview Our Community Pre- Voc Manager will coordinate and ... deliver Supported Employment Services at our Southtowns CPV Hub. Shift: Full Time: Mon- Fri, 8:00am-4:30pm Pay rate: $22-24 /hr. Key Duties + Develop and monitor implementation of staff action plan + Provides training and supervision to Job Coach/Transition… more
- APTIM (Vestal, NY)
- …Ltd. (Syft). Each SIFT-MS (TM) will have multiple sample lines to provide VOC monitoring at several required points within the building. The individual hired for ... provided create deliverables including calibration/QC summaries and time-based reports of VOC concentrations detected. Typical tasks at the project will include… more
- Deloitte (New York, NY)
- …working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into ... VOC (Voice of Customer) solutions, journey maps, and actionable...assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy,… more
- Cardinal Health (Albany, NY)
- …economic success. + Understands methods available to execute primary research ( VOC ) that are necessary to drive portfolio/product decisions. Can identify market ... opportunities through VOC /secondary research and takes action by implementing and managing solutions that meet customer needs. + Demonstrates basic knowledge of… more
- S&P Global (NY)
- …this role will work collaboratively with both Sales and Product teams to provide VOC for an improved customer experience. Finally, this role will support a Market ... relevant to their business needs. + Gather and provide Voice of Customer ( VOC ) feedback to the product team for potential enhancements or improvements. + Collaborate… more
- Cole-Parmer (Buffalo, NY)
- …with Key Opinion Leaders (KOLs), design and execute Voice of Customer ( VoC ) initiatives to gather feedback, identify needs, and drive product innovation and ... new media, social, and online + Customer insights experience including a VOC toolkit with relevant examples of prior achievements + Marketing management experience… more
- Amazon (New York, NY)
- …rights * Engage brand and agency customers to collect Voice of Customer ( VOC ) and identify new business opportunities that increase revenue and customer adoption of ... budget revenue and/or other goals), product performance, and Voice of Customer ( VOC ) to recommend adjustments to GTM strategies and/or tactical execution as needed… more
- Ralliant (Albany, NY)
- …and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC , market research, and competitive analysis to deeply understand customer workflows, ... complex, technical, or service-based offerings. + Track record of leading VOC -driven product strategies and identifying new revenue/growth opportunities. + Ability… more