• EDI Systems Analyst

    OEC Group (Queens, NY)
    …quality and solution requirements + Define and drive voice of customer ( VOC ) routines to continuously collect service feedback + Collaborate with internal teams ... and external trading partners to address EDI or API-related queries/issues + Communicate service and project statuses with business users and global IT teams + Drive Business and IT reviews to confirm business development priorities and requirements + Review… more
    OEC Group (05/28/25)
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  • On-Call Community Pre-Vocational Specialist

    The Arc Mid-Hudson (Kingston, NY)
    …vocational skills within their community. Using a person centered approach, Community Pre- Voc Staff will provide opportunities for the individuals to learn and ... practice job skills that will prepare them for future community employment opportunities. The staff will employ a variety of diverse skill instruction and training to teach the individuals the soft skills required to be able to secure and maintain employment.… more
    The Arc Mid-Hudson (05/27/25)
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  • Service Team Member

    Michaels (New York, NY)
    …Credit Cards and complete enrollments + Educate customers on the Voice of Customer ( VOC ) survey + Assist with Omni channel processes, including Buy Online Pickup in ... Store (BOPIS) and Ship From Store (SFS) + Participate in the truck unload, stocking, and planogram (POGs) processes + Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to… more
    Michaels (05/25/25)
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  • Events coordinator

    Michaels (NY)
    …Credit Cards and complete enrollments. + Educate customer on Voice of Customer ( VOC ) survey. + Assist with Omni channel processes, including Buy Online Pickup in ... Store (BOPIS) and Ship From Store (SFS) + Participate in the truck un-load, stocking and planogram (POGs) processes. + Complete merchandise recovery and maintenance. + Perform Store in Stock Optimization (SISO) and AD set duties as assigned. + Support shrink… more
    Michaels (05/25/25)
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  • Senior Product Marketing Manager, Provider

    Datavant (Albany, NY)
    …decisions and sharpen our differentiation + **Drive Voice of the Customer ( VoC )** : Lead cross-functional efforts to capture and synthesize customer feedback-across ... interviews, win/loss analysis, and usage data-to influence roadmap, messaging, and experience improvements **Shape the Go-to-Market Strategy** + **Transform the GTM Engine:** Collaborate with Sales and Enablement to refine value-based selling frameworks and… more
    Datavant (05/23/25)
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  • Footwear Sales Outfitter - Part Time

    Cabela's (Cheektowaga, NY)
    …+ promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School education or equivalent experience **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures such as discounts and make change to customers + Ability to communicate in a friendly and professional manner to our… more
    Cabela's (05/21/25)
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  • Sr Channel Sales Representative - Energy Meters

    Honeywell (Bronx, NY)
    …back into Honeywell's strategic planning process. + Collect Voice of the Customer ( VOC ) feedback about new product and service proposals and serve as the Technical ... Product Owner on development teams. + Own and drive Beta testing and/or Proof of Concept customer evaluations for New Product Initiatives (NPI). + Leverage your field experience to advocate for customer needs/opportunities and bring a system-wide perspective… more
    Honeywell (05/20/25)
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  • Gun Vault Specialist - Part Time

    Cabela's (Cheektowaga, NY)
    …of this analysis, + Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up. + Demonstrates product to customers. + Organizes and ... maintains firearms within the retail Store for Sales at Gun Counter, Fine Gun Room/Gun Library, and Gun Vault. + Assures visual standards are met by up-keep and maintenance to include but not limited to, restocking, remerchandising, cleaning fixtures.… more
    Cabela's (05/20/25)
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  • Senior Manager - Digital Customer Experience

    CVS Health (New York, NY)
    …feedback. + Influence prioritization of production support fixes and backlog based upon VOC input. + Leverage customer insights to work with product managers and ... refine the product features, positioning and prioritization. + Leverage and work together with the Digital Operations, Analytics, Tagging, Production Support, Digital Product Management teams, Call Centers, Product Management teams and other key stakeholders… more
    CVS Health (05/17/25)
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  • Digital Customer Experience Manager

    CVS Health (New York, NY)
    …**Reactive Insights:** - Day to day monitoring of "site health" from the VoC perspective. - Quickly pinpoint and triage existing customer pain points. - Leverage ... our analytics and IT teams to prioritize production issues and trends. - Day to day review of key site health metrics. - Work with analytics teams to close any critical gaps in data. **Strategy** - Develop a product roadmap to improve Customer Experience based… more
    CVS Health (05/16/25)
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