- Amazon (Austin, TX)
- …and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of VoC products, connecting internal ... self-service on-boarding. - Improve observability and measurement of the Amazon VoC mechanism (across our tools and federated dependencies). Key job responsibilities… more
- Amazon (Austin, TX)
- …Our vision is to be the ultimate steward of the Voice of the Customer ( VoC ), empowering CS and Amazon teams to easily measure, listen, and act on customer feedback. ... The team broadly supports defect detection ( VoC ) and root cause identification and resolving (Andon Cord) to re-gain customer trust (Concession). We support these… more
- Cabela's (Katy, TX)
- …+ promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School education or equivalent experience **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures such as discounts and make change to customers + Ability to communicate in a friendly and professional manner to our… more
- Ryder System (Houston, TX)
- …customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives ... and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions. + Proactively anticipate problems through continuous… more
- Synchrony (Dallas, TX)
- …and external sources to understand feature requests, market intelligence and user VOC , to translate into detailed feature stories ready for development + Partner ... with the technical team to ensure the APIs are reliable and scalable while following standards defined by the API COE + Work with Product Owners, Scrum Masters, developers, UX and QA on feature development/enhancements, inclusive of design, testing and release… more
- Cabela's (Katy, TX)
- …+ Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup. + Modeling our brand standard for customer service by ... presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body… more
- Cabela's (TX)
- …+ promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School Diploma or equivalent + Experience: 2 to 4 years in Retail Sales + Supervisory experience is a plus **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures and amounts such as discounts, commissions, and… more
- Cabela's (Fort Worth, TX)
- …+ promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School education or equivalent experience **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures such as discounts and make change to customers + Ability to communicate in a friendly and professional manner to our… more
- Cabela's (TX)
- …of this analysis, + Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up. + Demonstrates product to customers. + Organizes and ... maintains firearms within the retail Store for Sales at Gun Counter, Fine Gun Room/Gun Library, and Gun Vault. + Assures visual standards are met by up-keep and maintenance to include but not limited to, restocking, remerchandising, cleaning fixtures.… more
- Synchrony (Dallas, TX)
- …(UAT) for releases + Gather market intelligence, competitive insights and user VOC - Translate these findings into business strategies and create detailed user ... stories/requirements + Own all 'run the engine' functions for the site, such as triaging and managing defects, employee education, user inquiries, SLA issues, and more + Partner with key stakeholders such as Strategic Initiatives, Marketing, IT, Compliance,… more