- CARMAX (Irving, TX)
- …by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Meet or exceed CarMax guidelines for customer satisfaction. ♦ ... Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy,… more
- Eaton Corporation (Houston, TX)
- …development of marketing materials and assist in gathering voice of the customer ( VOC ) when required * Advise as requested in the formulation, implementation and ... execution of C&I business strategies and Goal Deployment Action Plans (GDP) for penetrating new markets through the introduction of new products and the inclusion in broad based industry specifications * Analyze opportunities & develops specification… more
- Amazon (Austin, TX)
- …technical and BI teams to define and deliver solutions. - Collection of VoC (Voice of the customer data) through usability studies, surveys, focus groups and ... 1:1 interviews - Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. - Collaborate with global stakeholders in other regions to define requirements that support… more
- Oshkosh Corporation (Springtown, TX)
- …+ Experience with dispatching process, managing tech utilization, ensuring quality techs via VOC and KPI's **WHY JLG, AN OSHKOSH COMPANY?** Moving the future forward ... is our priority and this includes your future. We encourage professional development and champion our employees' success through various skills and training opportunities. Named one of the World's Most Ethical Companies (TM) by Ethisphere Institute for six… more
- Cabela's (League City, TX)
- …analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School Diploma or Equivalent + Years of experience: Two **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to use System Two, RF/Gizmo devices and DOMO reporting. + Ability to generate and analyze inventory reporting. + Ability to… more
- Cabela's (Buda, TX)
- …analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. **_EXPERIENCE/QUALIFICATIONS:_** + Experience: Minimum of 3-5 ... years in Retail Management, with responsibility for one or more Sales Departments. **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures and amounts such as discounts, commissions, and percentages + Ability to define problems, collect data,… more
- Michaels (The Woodlands, TX)
- …of Rewards and complete enrollments + Educate customer on Voice of Customer ( VOC ) survey + Assist with Omni channel processes **Other duties as assigned** **Minimum ... Type of experience the job requires** + Basic computer skills and basic measuring skills + Ability to operate the framing equipment and glass cutter **Preferred Type of experience the job requires** + Retail experience + Experience selling products and/or… more
- Cardinal Health (Austin, TX)
- …strategies are effectively executed at the channel level + Gather VOC on market conditions, competitive landscape, and customer needs. Communicate cross-functionally ... for strategy refinement + Advance, maintain, and implement training, support programs, and sales tools for the selling organization and channel. Market Intelligence and Insights, including competitive analysis + Providing channel insights into competitive… more
- Keurig Dr Pepper (Frisco, TX)
- …In partnership with Marketing, coordinate and develop materials for annual Voice-of-Customer ( VOC ) meetings with select retailers to present & receive early feedback ... on multi-year innovation pipelines and priorities + Provide commercial expertise & input to Marketing teams on all innovation & consumer programs to ensure channel/customer specific considerations & requirements met + Identify channel/customer specific… more
- Amazon (TX)
- …learning and development to improve customer capabilities and retention - Gather VOC and VOS data to cross-functionally share with JWOS cross-functional teams to ... iterate our service - Gain alignment from sr. internal stakeholders who own multiple products A day in the life Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led… more