- Amazon (Sunnyvale, CA)
- …customer needs into technical solutions; negotiate trade-offs and scope adjustments. - Lead Voice of the Customer to engage directly with internal users ( ... Description The Customer Success Center of Excellence (CS COE) believes customer success is a strategic differentiator for AWS and our partners - we drive… more
- Amazon (Santa Clara, CA)
- …customers through complex decision cycles toward measurable business outcomes. * Serve as the voice of the customer , translating market signals and customer ... entrepreneurial Business Development leaders who can help customers meet rising end- customer expectations in an increasingly competitive landscape. As a Sr. Business… more
- Cisco (San Diego, CA)
- …- including triage and investigation workflow, and automation and response integrations. + ** Customer Engagement:** Act as the voice of the customer ... threats. You will serve as a technical leader and customer advocate, driving the product roadmap through deep engagement...engineering, UX, threat research, and field teams to bring customer -driven features to life and ensure Splunk ES continues… more
- Intuit (San Diego, CA)
- …on customer journeys leading to escalation, leveraging existing data to support the voice of the customer mechanisms across the company. . Use Root Cause ... Manager and be a part of our world class customer support team. OOP handles high velocity customer escalations on behalf of Intuit's Executive staff by working… more
- Arch Systems (CA)
- …design enablement programs, and remove blockers to ensure measurable value delivery across all customer sites. + Voice of the Customer : Channel prioritized ... is seeking a Strategic Account Manager to join our Customer Success team, partnering with some of our most...strong executive engagement to meet revenue targets and elevate customer outcomes. Ideal candidates for this role will be… more
- Amazon (San Francisco, CA)
- …travel) - Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations - Investigate ... Description At eero we pride ourselves in providing every customer a world class experience.Our mission is to make...Network Support Engineers (NSE) across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for… more
- MISTRAS Group, Inc. (Benicia, CA)
- …sales reports, and pipeline visibility on a regular basis to management. + Act as a voice of the customer by sharing insights on market trends, customer ... The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new… more
- Intuit (San Diego, CA)
- …attract, and retain our Experts, and create promoters across both groups. + Champion the voice of the customer internally and ensure customer feedback is ... **Overview** Join our Customer Success organization as a Group Manager of...service transformation, focused on optimizing how we deliver expert-driven customer experiences across multiple channels and geographies. As we… more
- Intuit (Mountain View, CA)
- …the required deliverables and timelines to drive service strategy and innovation. **Elevate the Customer Experience -** Be the voice of the customer -stay ... **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience. You'll play a key… more
- Ralliant (Sacramento, CA)
- …to balance customer commitments with delivery feasibility. + Act as the " voice of the customer " across the organization, advocating for needs while balancing ... strategic accounts. The SAM builds deep, long-term relationships and ensures customer needs are translated into executable internal commitments that drive… more