- Pearson (Sacramento, CA)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Higher Education Courseware to join a highly collaborative team dedicated to prioritizing customer value embedded in the products we build. This role will focus on… more
- Genentech (South San Francisco, CA)
- …and Customer -Centric Capabilities:** Accelerate and catalyze the embedding of the voice of the customer (patients, healthcare professionals, and other key ... decisions and trade-offs by integrating and analyzing complex market dynamics, customer needs and competitive landscapes at the portfolio level, elevating insights… more
- Amazon (Santa Monica, CA)
- …track progress and manage through obstacles to achieve your objectives * Serve as the voice of the customer , and pursue new and innovative solutions that will ... together with Product Management and Tech to challenge industry norms, design customer -obsessed solutions, and redefine how logistics is sold and delivered. We're… more
- Palo Alto Networks (Santa Clara, CA)
- …in different forums to gather feedback and evangelize the product. Act as the voice of the customer within the organization, gathering feedback and insights to ... for network security management, your primary responsibility is to understand customer problems, conceptualize product capabilities to address user pain points,… more
- Intuit (Sacramento, CA)
- …agents, and leaders. + ** Customer Advocacy:** Act as a strong advocate for the customer and ensure their voice is heard, using customer insights to ... Help Expert, you will take full ownership of a customer 's issue from the moment it's escalated, serving as...running their business faster than ever before. **Responsibilities** + ** Customer Resolution:** Act as the final resolution path for… more
- Oracle (Sacramento, CA)
- …and trend analysis to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into actionable recommendations for ... marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights, and accelerate adoption of OCI's… more
- Oracle (Sacramento, CA)
- …and integration with other OCI services (Compute, Database, OKE). + **Act as the " voice of the customer "** to internal OCI engineering and product management ... **Job Description** In this dynamic role as a Storage Product Customer Engineer/Solution Architect, you will be the primary technical expert responsible for guiding… more
- Palo Alto Networks (Santa Clara, CA)
- …rates. + Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. ... IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering… more
- Edwards Lifesciences (Irvine, CA)
- …setup/tear-down coordination, issue resolution, and stakeholder support. + Coordinate logistics for Voice of Customer (VoC) meetings, such as schedule tracking, ... materials, room setup, and onsite support. + Track, submit, and reconcile department purchases and expenses inclusive of POs, invoices, reimbursements, and documentation for approvals. + Provide ad-hoc reporting and administrative support, including file… more
- Edwards Lifesciences (Irvine, CA)
- …products + Define unmet needs through literature reviews or high-touch engagements such as voice of customer (VOC) with Health Care Practitioners (HCPs) + Lead ... cross functional teams through complex design activities including requirements identification, boundary condition definition, and test method and model development & validations + Ideate and generate novel concepts and incept first designs and prototypes +… more