- Edwards Lifesciences (Irvine, CA)
- …+ Define unmet needs through literature reviews or high-touch engagements such as voice of customer (VOC) with Health Care Practitioners (HCPs) + Participate ... in early concept development by utilizing predictive engineering methods and tools (eg FEA, DOE) and collaborating with enabling technology R&D teams + Develop and execute engineering project plans + Ideate and generate novel concepts and incept first designs… more
- Edwards Lifesciences (Irvine, CA)
- …setup/tear-down coordination, issue resolution, and stakeholder support. + Coordinate logistics for Voice of Customer (VoC) meetings, such as schedule tracking, ... materials, room setup, and onsite support. + Track, submit, and reconcile department purchases and expenses inclusive of POs, invoices, reimbursements, and documentation for approvals. + Provide ad-hoc reporting and administrative support, including file… more
- Edwards Lifesciences (Irvine, CA)
- …products + Define unmet needs through literature reviews or high-touch engagements such as voice of customer (VOC) with Health Care Practitioners (HCPs) + Lead ... cross functional teams through complex design activities including requirements identification, boundary condition definition, and test method and model development & validations + Ideate and generate novel concepts and incept first designs and prototypes +… more
- Intuit (Sacramento, CA)
- …agents, and leaders. + ** Customer Advocacy:** Act as a strong advocate for the customer and ensure their voice is heard, using customer insights to ... Help Expert, you will take full ownership of a customer 's issue from the moment it's escalated, serving as...running their business faster than ever before. **Responsibilities** + ** Customer Resolution:** Act as the final resolution path for… more
- Oracle (Sacramento, CA)
- …and trend analysis to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into actionable recommendations for ... marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights, and accelerate adoption of OCI's… more
- Oracle (Sacramento, CA)
- …and integration with other OCI services (Compute, Database, OKE). + **Act as the " voice of the customer "** to internal OCI engineering and product management ... **Job Description** In this dynamic role as a Storage Product Customer Engineer/Solution Architect, you will be the primary technical expert responsible for guiding… more
- Palo Alto Networks (Santa Clara, CA)
- …rates. + Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. ... IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering… more
- Amazon (Santa Clara, CA)
- …track progress and manage through obstacles to achieve your objectives * Serve as the voice of the customer , and pursue new and innovative solutions that will ... together with Product Management and Tech to challenge industry norms, design customer -obsessed solutions, and redefine how logistics is sold and delivered. We're… more
- Amazon (Hawthorne, CA)
- …and trigger alerts for critical path activities without manual intervention * Be a voice of the customer by sharing their needs and product feedback, uncovering ... Sales, Brand and Product Marketing, In-store and Online Retail, Legal, PR, Customer Service, and Demand and Supply Planning. He/she/they will guide all teams… more
- Palo Alto Networks (Santa Clara, CA)
- …leaders, IT, and R&D. + **VoC, Analytics & Competitive Strategy** : Utilize Voice of the Customer (VoC) and advanced analytics, alongside competitive analysis, ... Leader defining and executing the vision for our AI-first Customer Support platform. You strategically own the roadmap for...efficiency, deliver proactive service, and ensure a superior global customer experience. **This is an in office role 3… more