- Intuit (San Diego, CA)
- …world-class customer experiences through our partner network. As a key advocate and voice for customer and expert needs, you will play a crucial role in ... **Overview** Join the Intuit Customer Success team as a Principle Service Delivery...and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused on achieving… more
- Snap Inc. (Los Angeles, CA)
- …work streams and cross-functional collaboration (internally and externally). + Act as voice of customer for product improvement initiatives, working closely with ... way to share a moment! We're looking for a Customer Success Specialist to join Snap Inc! As a...to join Snap Inc! As a member of Snap's Customer Success team you'll focus on scaled account management,… more
- Michaels (Petaluma, CA)
- …benefits of Rewards program and Private Label Credit Cards and complete enrollments. + Educate customer on Voice of Customer (VOC) survey. + Assist with Omni ... stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store...break down, and clean before and after each event. ** Customer Experience** + Help customers shop, locate products, and… more
- onsemi (San Jose, CA)
- …to closure. Improve the Customer trust factor by listening to & reviewing customer voice of concerns, reconciling customer Issues & hot items & ... you will be the main focal point and the voice of the customer for semiconductor quality...focal point and the voice of the customer for semiconductor quality and reliability with Medical/Commercial/Industrial/Automotive customers.… more
- Michaels (Sunnyvale, CA)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - S.JOS-SUNNYVALE, CA Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- Intuit (Oakland, CA)
- …creates exceptional customer experiences + Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers when ... facilitate the compilation of data + Has an advanced understanding of the Voice of the Customer and Employee and is able to translate that into our commercial… more
- Proofpoint (San Francisco, CA)
- …Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common ... Consistently gather feedback to identify trends and acting as the voice of the customer , provide that structured feedback to product management. + Identify At… more
- SpaceX (Hawthorne, CA)
- …and set the tone for how we help our customers. + Triage and resolve customer issues across multiple channels (digital, voice , etc.). Be a relentless internal ... and training issues by pairing quantitative and qualitative methods. Be the voice of the customer , in the language of the business + Collaborate with internal… more
- Intuit (San Diego, CA)
- …expert on the use of our products and services + Proactively seeks insight on the Voice of the Customer and Employee to identify critical data that will help ... offerings. + ○ Report outs to cross-functional teams and CS team on voice of the customer for their specific area of coverage + ○ Analyze and develop insights… more
- DataVisor (Mountain View, CA)
- …in fraud/AML strategies and platform usage to maximize return on investment + Represent the voice of the customer internally and the voice of our platform ... positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner to… more