- ManpowerGroup (San Jose, CA)
- …will have strong problem-solving skills, excellent communication abilities, and a customer service orientation that will align successfully in the organization. ... user-first communications systems by installing, operating, and maintaining video, voice , and data communications network circuits and equipment. An integral… more
- Amazon (Mountain View, CA)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements,...- Experience incorporating generative AI into the contact center ( voice or chat bots, agent assist or next best… more
- GE HealthCare (CA)
- …FEs. The CE will act as the primary GE HealthCare face to the customer throughout the calibration phase. The role is responsible for calibrating, testing, and ... troubleshooting vascular equipment during installation phase and driving customer satisfaction. This is a remote role that requires candidates to travel up to 75% of… more
- Wayfair (Perris, CA)
- …compensation package. Senior Operations Manager We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like ... our high level of delivery standards and meet our customer 's needs, the Wayfair Fulfillment team plays a key...better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to… more
- Nutanix (San Jose, CA)
- …delivering an exceptional support experience by driving measurable improvements in customer satisfaction and enhancing the productivity of our support engineers. ... aligned in their mission to drive success and improve customer experiences. You will report to the Vice President...surfacing, and auto-resolution capabilities + Act as the internal voice of support engineers in AI development initiatives; ensure… more
- Coinbase (Sacramento, CA)
- …supported. You will be responsible for the delivery and execution of customer support, monitoring service quality, and implementing process improvements to ensure ... other global leaders, internal stakeholders to achieve a seamless customer experience and scale in a thoughtful, effective way....your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Sacramento, CA)
- …automation solutions that enhance productivity, foster innovation, and create meaningful customer impact across Coinbase. Our mission is to streamline operations for ... customer support and compliance teams while delivering exceptional ...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- PVH Corp. (Orange, CA)
- …of the store management team focused delivering top line sales results. **RESPONSIBILITIES** Customer Experience * Leads the effort to greet and offer assistance to ... every customer ; provides real-time coaching to associates. * Executes replenishment...workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering… more
- Coinbase (Sacramento, CA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and ... efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class ... support across multiple customer segments. The Global Compliance Operations Team is responsible...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more