- Prime Therapeutics (Springfield, IL)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Principal Customer & Marketing Insights Analyst ( Voice of Customer ) - Remote ... Prime leadership to recommend, lead, and deliver on market research, customer insights, and voice of customer projects and programs that yield actionable,… more
- Coinbase (Springfield, IL)
- …by designing treatments that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Deloitte (Chicago, IL)
- …Strategy + Work with business stakeholders to translate their objectives into VOC ( Voice of Customer ) solutions, journey maps, and actionable roadmaps. + ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers… more
- Michaels (Lincolnwood, IL)
- …benefits of Rewards program and Private Label Credit Cards and complete enrollments. + Educate customer on Voice of Customer (VOC) survey. + Assist with Omni ... stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store...break down, and clean before and after each event. ** Customer Experience** + Help customers shop, locate products, and… more
- Crate & Barrel (Northbrook, IL)
- …(CX) Manager is a strategic leader responsible for shaping the company's understanding of the customer journey. This role owns the Voice of the Customer ... Customer Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring customer feedback is a key… more
- Michaels (Lincolnwood, IL)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - CHI-GURNEE, IL Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- ECP (Chicago, IL)
- … Advocacy: Collect feedback, spotlight success stories, and facilitate case studies to amplify customer voice + Take client satisfaction to the next level by ... performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the... Success & Value Growth Specialist, you'll be the voice and main point of continuous value for our… more
- CADDi (Chicago, IL)
- … customer community by organizing events and webinars + Internal Collaboration and Customer Advocacy + Capture and communicate the voice of the customer ... At CADDi, we're looking for a skilled Customer Success Manager to join our team and...and leaders within a growing startup environment where your voice will be heard. + The chance to directly… more
- ITW (Des Plaines, IL)
- …internally with manufacturing, quality, supply chain, and logistics. The CSM is the " voice of the customer " within the organization and drives continuous ... **Job Description:** **Job Summary** The Customer Service Manager leads the customer service team for ITW appliance component clients. This role is responsible… more
- Confluent (Springfield, IL)
- …and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more