- American Express Global Business Travel (Springfield, IL)
- …colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. **Remote Travel Counselor** **CREATE YOUR JOURNEY WITH US AT ... Use positive telephone service techniques and act on special customer requests + Collaborate within your team to coach,...entertainment travel to include production a plus.** + Resolving customer issues quickly and independently / with supplier +… more
- Cengage Group (Chicago, IL)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... (TPM)._ While our TPM team focuses on internal and customer -facing applications, user stories, UX/UI design, and the ...customer -facing applications, user stories, UX/UI design, and the customer journey, **this role is centered on managing our… more
- Fresenius Medical Center (Cicero, IL)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following ... Review and ICD coding. + Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. + Directs information gathering as required… more
- Coinbase (Springfield, IL)
- …business needs into analytics solutions that drive measurable improvements in customer experience, operational efficiency, and compliance effectiveness. * Driving a ... of the organization. *Nice to haves:* * Experience in customer support, compliance, or operations analytics within fintech, crypto,...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Humana (Springfield, IL)
- …Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on ... with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + Experience with SNF and/or Home Health… more
- ICW Group (Lisle, IL)
- …leadership, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire team is engaged and that leadership ... + Manages budget, technology and other resources, workload, and customer requests for Subrogation Department services. Ensures adherence to...to make a difference * You will have a voice and feel a sense of belonging * We… more
- Vantage Specialty Chemicals (Gurnee, IL)
- …employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered ... of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are Enabling...to constantly improve, adapt and iterate. We value the voice and talent of our colleagues by empowering them… more
- Cengage Group (Chicago, IL)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... with Marketing and Sales to ensure curated collections align with customer needs and institutional priorities. + Continuously review collections to maintain… more
- Paylocity (Schaumburg, IL)
- …appraisals, growth opportunities and attracting new talent. + Align customer interests with business objectives. Identify opportunities to improve service ... client and employees' satisfaction and engagement. + Drive the Voice of Client (VOC) in with Product to influence...required + 15+ years leadership experience with emphasis on customer service (ideally in a payroll service bureau environment)… more
- Republic Services (Edwardsville, IL)
- …day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
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