- Percepta (Dearborn, MI)
- …full warranty suite of applications/ publications and is expected to achieve customer service levels and business performance goals. **During a Typical Day, ... Warranty Advocate** At Percepta, we bring first-class service across each market we support. As a **Dealership...appropriate system and create/maintain all contact communications. + Utilize Automotive Warranty systems for claims review and… more
- Vontier (Lansing, MI)
- …franchise owner. You will also support our national technical education schools for any customer service needs. You will be responsible and driven to conduct ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Lithia & Driveway (Troy, MI)
- … Advisor + Background as an automotive technician is a plus + Strong customer service and communication skills + Ability to manage multiple priorities in a ... automotive professional with a proven track record in service writing? Do you know how to build trust...Initiate service and repair orders based on customer concerns and vehicle performance + Verify warranty… more
- Les Stanford Chevrolet and Cadillac (Dearborn, MI)
- …hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills * Basic computer competencies * Positive, ... service equipment. * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes,...friendly attitude, along with a customer service mentality * Enjoy working in… more
- Les Stanford Chevrolet and Cadillac (Ferndale, MI)
- …skills * Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * ... service equipment. * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air… more
- General Motors (Warren, MI)
- …Center reviews, product reports, warranty data, and field cases (Field service Engineers, TAC cases, Field team, Customer complaints, Parts Technical ... support of our global markets to drive improvements in Customer Experience and warranty waste reduction. +...Abilities (Required Qualifications):** + 5+ years of experience in automotive service and parts business, with direct… more
- Ford Motor Company (Dearborn, MI)
- …timely decision making. **In this position ** The Data Science Director - Customer Service Analytics (PS&L) is responsible for developing and executing the ... Analytic Strategy for Ford Customer Service Division (FCSD), specifically supporting the...creation and validation. + 2+ years of experience using Automotive and/or Customer /Marketing operational data (eg Technician… more
- Lithia & Driveway (Troy, MI)
- …+ Administer the manufacturer warranty for qualifying vehicle repairs. + Keeping customer informed of service specials, completion times and service ... Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems...A team player who is focused on providing exemplary customer service . + Basic mechanical understanding of… more
- Continental (Rochester Hills, MI)
- …and take the opportunity to contribute to our future in the fundamentally changing automotive industry with your new role as Customer Contract Specialist in the ... offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on… more
- Insight Global (Auburn Hills, MI)
- …repair, terminology and components o Hands on Experience: mechanic or technician o Customer Service : customer support, technical support, store manager, ... parts manager, or warranty analyst * Automotive Electrical Component Experience:...ability to think on their feet and respond to customer calls based on knowledge and experience without having… more