- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...case as applicable, to record each phone, email, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Under Armour, Inc. (Indianapolis, IN)
- Customer Service Systems Ops Analyst **...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- Lincoln Financial (Fort Wayne, IN)
- …74486 **The Role at a Glance** We are excited to bring on a ** Customer Service Representative** to support the Retirement Plan Services business (bilingual ... in a career with Lincoln Financial Group. As a Customer Service Representative, you will serve as...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- O'Neal Industries, Inc. (Indianapolis, IN)
- Description Duties and Responsibilities + Provide customer support via web chat , phone and/or email. + Assist in the preparation of reports and recording ... representatives in expediting and follow‑up of orders. + Assist with incoming customer calls by directing them to the appropriate individual or department needed… more
- Alight (IN)
- … customer service through any/all mediums including email, phone and web chat , requiring strong communication skills and knowledge of client plans and ... (https://careers.alight.com/us/en) . ** Customer Services Representative** **Associate/Analyst - Customer Service ** The Alight Customer Services… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- Lincoln Financial (Fort Wayne, IN)
- …(eg Mockito, Junit, Karma Jasmine) + Experience with microservice design ( Service -Oriented Architecture) and RESTful web services + Excellent communication, ... with demonstrated critical thinking and problem-solving skills _Nice-to-haves:_ + Amazon Web Services (AWS) knowledge, or other cloud service providers +… more
- Allegion (IN)
- …for driving consumer loyalty for the Security business through exceptional customer service , warranty support, pre-purchase support, technical support, and ... a positive image for the company by providing superior customer service , accurately addressing all customer...sheets/templates, and price books. + Participate in internal team chat forums. + Address all interactions and drive them… more
- Alight (IN)
- … customer service through any/any/all the mediums ie on phone, web chat . The Full Case Management Specialist post Go-Live/Certification is required to ... and contributes positively in meeting client SLA's & targets + Ensures Customer Service Representative, Team & Client level targets ( Customer Satisfaction, … more