- Amazon (New York, NY)
- …years experience in conversation design (voice user interfaces, bot design, or web chat interaction design), with experience developing interaction models using ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Excellus BlueCross BlueShield (Utica, NY)
- …(CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, contract ... I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level...multiple channels including, but not limited to, voicemail, email, web chat , outbound calls, membership growth, retention,… more
- Lincoln Financial (Albany, NY)
- …negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging ... and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Amazon (New York, NY)
- …must have a proven track record of driving sales for brand partners and exceptional customer service via their personal client book. Candidates must thrive in a ... changing business. Candidates should be highly motivated, independent and passionate about luxury customer service . This team's operating hours are 8 hours per… more
- Lincoln Financial (Rochester, NY)
- …resolve issues in a timely manner ensuring resolution and delivery of high-quality customer service . + You will lead virtual meetings with clients/brokers ... to an assigned caseload, offering a recommendable and consistent customer experience, identifying root causes to mitigate future problems...showcasing our service model, web capabilities and self-… more
- Lincoln Financial (Rochester, NY)
- …resolve issues in a timely manner ensuring resolution and delivery of high-quality customer service . + You will identify, recommend, and champion process ... for managing the relationships, handling escalations, and addressing the customer and broker's service needs as they...You will lead virtual meetings with clients/brokers showcasing our service model, web capabilities and self- service… more
- Amazon (New York, NY)
- …deep technical expertise in your domain to advance adoption of AWS products in service to customer goals. * Collaborate with specialist, sales, marketing, and ... Description The Worldwide Specialist Organization (WWSO) works backwards from our customer 's most complex and business critical problems to build and execute… more
- New York State Civil Service (Albany, NY)
- …public received through a variety of communication channels including telephone, e-mail, and web chat , regarding agency services and programs. You would log ... to resolve customers inquiries. You would be expected to provide high quality customer service . You would also use computer terminals for input and retrieval of… more
- State University of New York at New Paltz (New Paltz, NY)
- …abilities, with keen attention to detail.* Strong written communication and customer service skills.* Experience working in a team-oriented, collaborative ... is a 12-month, full-time, on-site position as a member of Instructional Media Service that supports campus classrooms and conference spaces and services. This person… more
- State University of New York at New Paltz (New Paltz, NY)
- …abilities, with keen attention to detail* Strong written communication and customer service skills* Experience working in a team-oriented, collaborative ... and respond to incoming end user trouble calls via service desk tickets, email, phone, or chat .*...three year period. Please refer to the University Police Web site for the complete Annual Security Report (Clery… more