- Windstream Communications (Albany, NY)
- …personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service ** **Job Function** **Assignment** **Pay Type** **Hourly** ... directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every...in a call center environment + Access and update customer facility records + Handle 2 chat … more
- Lincoln Financial (Albany, NY)
- …of equivalent experience in lieu of Bachelor's + 3+ years of experience in Customer Service , product and/or service implementation and/or project management ... + Ability to problem solve and make independent decisions, while providing compassionate customer service . + Research and data entry experience in a fast-paced… more
- Lincoln Financial (Albany, NY)
- …**Must-haves:** * Undergraduate degree or 3 - 5 years of life insurance customer service /support that directly aligns with the specific responsibilities of this ... Insurance industry work experience, educational orientation in Business Administration, or customer service . * A demonstrated track record of consistently… more
- Lincoln Financial (Albany, NY)
- …In collaboration with senior leaders, establishes & defines objectives focused on customer service & operational effectiveness. Leads resources in gathering ... execution of approved decisions that enhance the internal and external customer experience. * Directs business organizational readiness planning and execution for… more
- Honest Networks (New York, NY)
- …and issues. + Communicating directly with existing and prospective customers via phone, text, web chat , and email. + Advanced troubleshooting of Wi-Fi and other ... may be asked to interact with customers and must have strong customer communication and customer service skills + Driven, highly-organized, and nimble. As a… more
- University of Rochester (Rochester, NY)
- …for learning hardware and software troubleshooting skills preferred. **Business Skills:** + Customer service skills that demonstrate empathy and recognition of ... Service Desk intake mechanisms, such as phone calls, service tickets, email, and chat . + Reports...Assists in meeting Data Center operational goals related to customer support. + Keeps abreast of current IT technologies… more
- Rapid Response (Syracuse, NY)
- …a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every ... team. As our frontline Technical Support Specialist, you will be ensuring our customer alarm and fire systems run smoothly 24/7. Your expertise will directly impact… more
- Ryder System (Albany, NY)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing… more
- Lincoln Financial (Albany, NY)
- …whether to accept or reject a risk based on your analysis of the customer 's information **What you'll be doing** + Reviews more complex new business and renewal ... coverage(s) and/or coverage levels on insurance products based on customer 's price range. + Adds more complex amendments/ACRs for...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Magellan Health Services (Newburgh, NY)
- …utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure ... full breadth of personal financial counseling services to military service members and their families at military installations. Services...video teleconference sponsored by the customer . Virtual PFC support may only be authorized by… more
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