- Ryder System (Raleigh, NC)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing… more
- Lincoln Financial (Raleigh, NC)
- …You will build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, and enhance the Lincoln… more
- Lincoln Financial (Raleigh, NC)
- …whether to accept or reject a risk based upon their analysis of the customer 's information. **What you'll be doing** * Reviews more complex new business and renewal ... coverage(s) and/or coverage levels on insurance products based on customer 's price range. * Adds more complex amendments/ACRs for...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Magellan Health Services (Havelock, NC)
- …utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure ... full breadth of personal financial counseling services to military service members and their families at military installations. Services...video teleconference sponsored by the customer . Virtual PFC support may only be authorized by… more
- Lincoln Financial (Charlotte, NC)
- …for this opportunity. **Requisition #:** 74939 **The Role at a Glance** Lincoln's Customer Experience team is looking for a **Sr. Business Analyst** to help drive ... will support the product owner in representing business and customer needs to the development team. You will use...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Lincoln Financial (Greensboro, NC)
- …assignments/projects to deliver products that achieve business objectives and improve customer satisfaction. You will act as a resource to applicable ... + You will prioritize features, enhancements, and bug fixes based on business needs, customer feedback, and technical considerations. + You will consult and act as a… more
- Lincoln Financial (Greensboro, NC)
- …- must obtain within 120 Days _Nice-to-haves (Preferred):_ + Sales or Customer Service experience **Application Deadline** Applications for this position will ... email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor. + Identifying, recommending, and championing process… more
- TTEC (Raleigh, NC)
- …in JavaScript (jQuery or similar frameworks) and working knowledge of front-end web technologies. . Experience with databases such as MySQL and Postgres. . ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more
- Lincoln Financial (Charlotte, NC)
- …and ensure our group disability products/services are market competitive and meet customer needs. **What you'll be doing** * Define and drive department strategy ... training material) * Develop an understanding of the market, customer needs, the competition and the strengths and gaps...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Ryder System (Raleigh, NC)
- …critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive ... + Develop deep expertise and specialized knowledge in functional area to aid customer escalation calls + Identify areas for continuous improvement + Required to meet… more