- Americor (Irvine, CA)
- …(SLAs), improve efficiency, and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex analysis, providing ... We are seeking a highly skilled and experienced Principal Workforce Management ( WFM ) Analyst to join our team. The ideal candidate will be a strategic thinker… more
- Ryder System (Sacramento, CA)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The HRIS Analyst is a support level position within the HRIS organization. ... writing and analyzing data flows for process improvement opportunities. The HRIS Analyst also supports HRIS upgrades, patches, testing and other technical projects… more
- Motion Recruitment Partners (San Francisco, CA)
- Business Systems Analyst / Contract / Remote San Francisco, California **100% Remote** Contract $52.41/hr - $55/hr Exciting new fully remote contract position for a ... Business Systems Analyst with an established firm. **Contract Duration: until July...or Finance or Supply Chain. + Workday and/or Pro WFM implementation and testing background. + Experience migrating large… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting ... Analyst for Contact Center Platforms is responsible for designing,...Connect, CISCO or similar. Integrate data from multiple sources ( WFM tools, CRM, IVR, QA platforms) to create comprehensive… more
- CVS Health (CA)
- …heart, each and every day. **Job Purpose and Summary:** Resource Planning Analyst is responsible for the real-time monitoring including current and upcoming week ... forecasts (Volume and Rates/AHT) by utilizing Verint (or current/relevant Workflow/ WFM tool) mid-day/mid-week and influences/coordinates solutions to parallel operations… more
- The Walt Disney Company (Santa Monica, CA)
- …Team is seeking an enthusiastic and experienced Social Media Business Analyst to support operations across social media support channels (Twitter, Facebook, ... on current and evolving (AI) social media technologies.** **As a Social Media Business Analyst , you will support and collaborate with a team of social media leaders… more
- Newegg Inc. (Diamond Bar, CA)
- …actionable insights. + Work with raw data from various systems (eg, CRM, WFM , contact center platforms) to build reports that support leadership decision-making. + ... Own the development of automated reporting processes and data visualization tools for leadership and stakeholders. + Analyze operational metrics including KPIs, SLA adherence, agent performance, and customer satisfaction scores. + Collaborate with IT, Business… more
- UGI Corporation (Rocklin, CA)
- …United States. Applications for this position will be accepted until 10/16/25. Posting WFM Real Time Specialist Location: Rocklin, CA; Charlotte, NC or Cleveland, OH ... and/or works. Nearest Major Market:Sacramento Job Segment: Testing, Substance Abuse, Behavioral Health, Compliance, Data Analyst , Technology, Healthcare, Legal, Data more