- Humana (Tallahassee, FL)
- … Intraday Analyst is responsible for monitoring, analyzing, and optimizing real - time workforce performance to ensure that staffing levels align with service ... involves immediate schedule adjustments, identifying and resolving disruptions, and providing real - time insights to support operational efficiency. The ideal… more
- Chewy (Plantation, FL)
- …in tandem with other peers and partners. **What You'll Do:** + Analyzes and coordinates real time daily WFM activities and response to events/incidents such ... **Our Opportunity:** Chewy is looking for a **Telehealth Operations Analyst II** to join our Healthcare Team full- time ! You will be responsible for analyzing and… more
- CVS Health (Tallahassee, FL)
- …all with heart, each and every day. **Job Purpose and Summary:** Resource Planning Analyst is responsible for the real - time monitoring including current and ... achieve the desired outcomes. Monitor, Analyze and Manage the work within assigned queues real time and within the current week to ensure service level… more
- Chewy (Hollywood, FL)
- **Our Opportunity:** As a CS Real Time Analyst , you will manage CS Operations, Customer Experience, and Agent through a combination of real time ... of Customer Service performance results. + Oversee and manages real time response to events such as...notification and occurrence reporting. + Collaborates with Operations and WFM teammates to identify areas of innovation and continuous… more