- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and...in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …using reporting platforms to distill and communicate business insights. + Support real - time service level performance, adjusting resources to meet objectives, ... + Manage and route contact volume using ACD systems, ensuring alignment with workforce management ( WFM ) tools. + Extract targeted datasets from multiple databases… more