- NTT America, Inc. (Plano, TX)
- …a 24*7 operations production support model. This **Cloud Windows Engineer ** is responsible for advanced technical support , administration, and ... now. We are currently seeking a Lead Public Cloud Windows Engineer to join our team in...application, security, and network teams for solution delivery and support . + Mentor junior engineers and provide technical… more
- Samsung SDS America (Austin, TX)
- …Position Summary: Samsung SDS America is actively seeking a Microsoft Systems Engineer , to support core Microsoft services spanning on-prem infrastructure and ... time. Key Responsibilities: On-Prem Microsoft Infrastructure & Operations + Administer and support Active Directory, Group Policy, Windows Server, and file… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Engineer III General...of 4 years of experience in technical support role installing and maintaining Microsoft Windows Server, ... Technical Support team is seeking a Technical Support Engineer to join...creation of virtual environments consisting of virtual Microsoft Servers ( Windows , IIS, SQL), security, networking, high availability, observability and… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- IBM (Austin, TX)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... engineers to join our team of Technical Support Engineers. As a support engineer...and a passion for customer satisfaction. * Familiarity with Windows /Linux operating systems. * Basic understanding of troubleshooting and… more
- Pegasystems (Houston, TX)
- Technical Support Engineer Job Category: Client Support Location: US - Texas - Remote **Meet Our Team:** We are the face of Pega. We provide world-class ... You'll Do at Pega:** + You will provide world-class technical support for Pega's products. + You...Oracle, DB2) * Experience with various operating systems (Linux, Windows , Solaris, zOS) * Strong troubleshooting and debugging experience… more
- Palo Alto Networks (Plano, TX)
- …to better products and enhanced cybersecurity. **Key Responsibilities** + Provide advanced technical support to customers and partners for Prisma Access Browser. ... QA, and Product Management to resolve issues and enhance product offerings. + Publish Technical Support Bulletins and other technical documentation in the… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- Palo Alto Networks (Plano, TX)
- …to better products and better cybersecurity. **Key Responsibilities** + Provide technical support , configurations, troubleshooting, and best practices to ... to diverse audiences, including executive-level stakeholders. + Experience with Windows , Linux, and Mac OS is a plus (Debugging,...plus (Debugging, Editing Registries, Plist etc.) **The Team** Our technical support team is critical to our… more
- Palo Alto Networks (Plano, TX)
- …of various factors. You will serve our customer base by providing tailored technical support , managing escalations, and conducting weekly reviews and root cause ... better products and stronger cybersecurity. **Key Responsibilities** + Provide advanced-level technical support to top-tier customers, ensuring prompt resolution… more