- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time...center operation to include three years in a workforce management analyst role + Experience with Automated Call… more
- Teleperformance USA (Mcallen, TX)
- …+ **90 days in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer ... **Category :** ** Workforce Management** **About TP** **TP is a global,...require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal… more
- Chewy (Richardson, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience. + ... excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and insights for our… more
- ChenMed (Houston, TX)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develops and executes effective workforce ... need great people to join our team. The Associate Center Operations Director is responsible for center ...Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- Chewy (Richardson, TX)
- …a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE, ... **Our Opportunity:** Chewy is seeking a **Manager of Workforce Analytics** to lead the development, execution, and...enhancements align with and support the success of contact center operations. + Reporting and Data Insights: Regularly build… more
- Meta (Austin, TX)
- …Third Party Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling **Public Compensation:** $180,543/year ... to Job" online on this web page. **Required Skills:** Product Manager, Workforce Solutions Responsibilities: 1. Develop and automate forecasts at various levels for… more
- Public Storage (Plano, TX)
- …and experienced Workforce Management Supervisor to join our dynamic call center team. The ideal candidate will be responsible for developing accurate forecasts, ... creating efficient schedules, and analyzing workforce data to optimize call center performance. This role requires a strategic thinker with strong analytical… more
- Chewy (Dallas, TX)
- …experience in lieu of degree). + 2-3 years of multi-channel contact center management experience ( Workforce Management strongly preferred), with a proven ... **Our Opportunity:** Chewy is seeking a Manager, Workforce Analytics I to join our top-tier customer...as a resource and backup to support the command center , payroll operations, and/or agent profile management roles as… more
- UT Health San Antonio (San Antonio, TX)
- …Transplant and Cellular Therapy Program activities locally and regionally, and professional workforce management ensuring that the Center has the right providers ... Medical Director at Mays Cancer Center , Open Rank San Antonio (https://uthscsa.referrals.selectminds.com/faculty/jobs/7564/other-jobs-matching/location-only) Faculty School… more
- Deluxe (Fort Worth, TX)
- …managing intra-day activities and resources. Job Functions Responsible for managing Call Center resources by utilizing Workforce Management applications to meet ... The Workforce Management Coordinator is responsible for scheduling and...for scheduling and effectively utilizing Deluxe Merchant Services' call center Human Capital to maximize efficiency. This position works… more