- Capgemini (El Paso, TX)
- …into deliverables, in the Contact Center space: to include, Contact Center Operations, Workforce Management (WFM), Content and Knowledge Management (KM), ... in solutioning & operating Contact Centers. + Experience in crafting Contact Center solutions closely with leads and clients, with emphasis on technical solution… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... experience. * *This position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day off during the week)… more
- The Walt Disney Company (San Antonio, TX)
- …and feedback + Handle complex, escalated, or urgent issues related to contact center management + Interview and hire workforce personnel, as needed **What** ... Hulu's Viewer Experience team is seeking a Global Manager, Workforce Optimization (GMWFO), who will be an exceptional addition... Theory and Best Practices to include all contact center operations and metrics. You will lead an operation… more
- TEKsystems (Irving, TX)
- …Engineer with strong experience in NICE and Nexidia platforms, call recording, and call center technologies. This role is ideal for a developer or engineer who can ... using advanced SQL techniques, and support ongoing and large-scale Workforce Optimization Solutions (WFOS) initiatives. Candidates will collaborate with… more
- Mass Markets (TX)
- …related field. + 2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a ... a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is crucial in ensuring...center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline, CMS, Aspect,… more
- HealthTrust Workforce Solutions (Corpus Christi, TX)
- …career horizons, provide economic stability, and cultivate personal growth. HealthTrust Workforce Solutions is a wholly owned subsidiary of HCA Healthcare. ... states as needed. + CNOR or CSSM certification preferred Location: Bay Area Medical Center - Corpus Christi Medical Center 7101 S. Padre Isle DrCorpus Christi,… more
- ISC2 (Austin, TX)
- …knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve ... unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you...a visionary and strategic Executive Director to lead the Center for Cybersecurity and Education at a pivotal time… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. ... RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor real-time… more
- HealthTrust Workforce Solutions (Austin, TX)
- …manage routine business meetings + Function as a liaison between Parallon Workforce Management Solutions (PWMS) and client hospitals + Establishes excellent rapport ... 60 days + Active Registered Nursing Licensure required HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare....veteran status, or disability status. Location: St. David's Medical Center - 919 E 32nd St Austin, TX 78705… more
- Texas A&M University System (Canyon, TX)
- Job Title Assistant Director, Child Care Center Agency West Texas A&M University Department Kid's Kollege Proposed Minimum Salary $3,555.50 monthly Job Location ... benefit package to support the health and wellness needs of our workforce . This includes comprehensive health and welfare insurance plans, additional health and… more