- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... and organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time operations with overall… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Provide expertise and solutions for a comprehensive implementation of UKG Workforce Management (WFM) solutions, including system configuration, data migration, ... service on WFM best practices, aiding clients in optimizing their workforce management processes. + Collaborate effectively with cross-functional teams,… more
- Centene Corporation (Austin, TX)
- …benefits including a fresh perspective on workplace flexibility. **Position Purpose:** The Director, Workforce Management serves as a business leader who will be ... responsible for building, managing, and owning workforce management strategy, process, and execution for claims. Will focus on tactical and strategic plans,… more
- Deluxe (Fort Worth, TX)
- The Workforce Management Coordinator is responsible for scheduling and effectively utilizing Deluxe Merchant Services' call center Human Capital to maximize ... resources. Job Functions Responsible for managing Call Center resources by utilizing Workforce Management applications to meet service levels and response time… more
- Intuit (Plano, TX)
- **Overview** Intuit is looking for a results-driven Manager to lead our Workforce Management and Frontline Sales Support teams with a focus on efficiency, ... across multiple channels. This role is responsible for the full workforce management cycle, including but not limited to forecasting, capacity planning,… more
- TTEC (Austin, TX)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Workforce Management Specialist- Real Time working remotely in United states, ... to staff the total program. You'll report to the Workforce Manager. You'll impact the business, the teams you...on a day-to-day, short-term basis + Bring your time management and organizational skills to manage multiple, complex, on‐going… more
- Teleperformance USA (Mcallen, TX)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to...applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer… more
- Chewy (Richardson, TX)
- …team performance, developing scalable programs, and improving operational efficiency through strategic workforce management . As a leader, you will lead and ... builder, and change agent with a consistent track record in workforce management and performance optimization. **What You'll Do:** + **Develop, Implement, and… more
- Meta (Austin, TX)
- …5+ years of experience driving projects and continuous improvement initiatives tied to workforce management 12. Experience working with people or position data ... Join our Data Center Business Operations team as the Workforce Operations Manager, where you will play a critical...related field 10. 10+ years of professional experience in workforce planning, talent management , or headcount operations… more
- Chewy (Dallas, TX)
- **Our Opportunity:** Chewy is looking for a **Team** **Manager, Workforce Management ** to join the best customer service department in America. The right person ... responsible for building engaging teams and improving operational efficiency through strong workforce management knowledge. This person should be a dynamic,… more