- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a highly skilled and experienced Workforce Management Supervisor to join our dynamic call center team. The ... a strategic thinker with strong analytical skills and a deep understanding of workforce management principles. Additionally, the candidate will oversee a team of… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... and organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time operations with overall… more
- CenterWell (Austin, TX)
- …a part of our caring community and help us put health first** The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, ... development, talent management , diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Provide expertise and solutions for a comprehensive implementation of UKG Workforce Management (WFM) solutions, including system configuration, data migration, ... service on WFM best practices, aiding clients in optimizing their workforce management processes. + Collaborate effectively with cross-functional teams,… more
- Centene Corporation (Austin, TX)
- …benefits including a fresh perspective on workplace flexibility. **Position Purpose:** The Director, Workforce Management serves as a business leader who will be ... responsible for building, managing, and owning workforce management strategy, process, and execution for claims. Will focus on tactical and strategic plans,… more
- Deluxe (Fort Worth, TX)
- The Workforce Management Coordinator is responsible for scheduling and effectively utilizing Deluxe Merchant Services' call center Human Capital to maximize ... resources. Job Functions Responsible for managing Call Center resources by utilizing Workforce Management applications to meet service levels and response time… more
- Santander US (Austin, TX)
- Real Time Support Specialist- Workforce Management Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in ... Support lightboard, call recording, performance monitoring and dialer systems. * Utilize workforce management tools to monitor real-time adherence to schedules… more
- Teleperformance USA (Mcallen, TX)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to...applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer… more
- UNUM (Austin, TX)
- …us help others, and join Team Unum today! **General Summary:** General Summary The Workforce Management Analyst II is a high visibility role with tactical ... interaction across various levels of Benefit Operations management including at times, members of benefits senior leadership. Analytical ingenuity and leadership,… more
- Chewy (Richardson, TX)
- …real time, develop scalable programs, and improve operational efficiency through thoughtful workforce management . As a people-first leader, you will mentor and ... and support our teams. **What You'll Do:** + Develop, Implement, and Monitor Workforce Management Programs: Design, implement, and monitor high-impact real-time … more
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