- IBM (Austin, TX)
- …level 3 support engineer within the IBM Security Verify organisation you will be working with a group of highly skilled support engineers to maintain one of ... technical and professional expertise** * A minimum of 5+ years of experience working as a support engineer. * A minimum of 3+ plus years in one or more… more
- Meta (Austin, TX)
- …Voice-of-Customer metrics (NPS, CSAT, etc.), surveys, and customer feedback 13. Experience working with customer support operational metrics 14. Experience with ... pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while… more
- Broadcom (Plano, TX)
- …Typically 5+ or more years of related professional experience in a Mainframe environment working in Software Support or Systems Candidate must have the legal ... Sign-In before you apply.** **Job Description:** **Job Description:** Provide technical support for Broadcom Mainframe Software products to ensure our customers are… more
- Kyndryl (Austin, TX)
- …testing support + Coordinate test defect resolution with development teams and second level support . + Working hours will be 8 hours between 9am and 9pm IST, ... skilled Mainframe Application Developer to join our Enterprise Application Support team to provide test environment support ...Application Support team to provide test environment support for a large customer in the insurance domain.… more
- ServiceNow, Inc. (Austin, TX)
- …days where everyone is off and can spend time doing what matters most. + Flexible working culture to support the balance you need in both work and life. + ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...+ Comfortable interacting with all levels of management + Working knowledge of ITIL incident, problem and release management… more
- SpaceX (Bastrop, TX)
- …if not already local to the Bastrop, TX area + Computer skills and experience working with customer support tools + Strong Attendance is an essential function of ... Customer Support Associate (Starlink) Bastrop, TX Apply SpaceX was...ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE (STARLINK) At SpaceX we're leveraging our experience… more
- Deloitte (Dallas, TX)
- … working together. Qualifications Required + 3+ year experienced in Oracle HCM Cloud support + 3+ years of experience working in Talent support ... wants to work in a collaborative environment. As an experienced Oracle HCM Cloud Support Consultant - Project Delivery Senior Analyst you will have the ability to… more
- Meta (Austin, TX)
- …Bachelor's degree. Degree must be completed prior to joining Meta 12. Experience working in customer support or within a customer-focused operations environment ... **Summary:** As a Support Designer in our Payments Operations team, you...advocates for a better customer experience, driving customer focused support efforts, allowing for faster resolution, and providing insights… more
- Broadcom (Plano, TX)
- …**Typically 8+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming. Demonstrated proficiency ... **Job Description:** **Summary** **This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to… more
- R1 RCM (Plano, TX)
- …retrieval and handling incoming and outgoing correspondence. **Here's what you will experience working as Operations Support 1:** + Be able to identify different ... sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Operations Support 1** , you will be responsible for providing high level… more