- TEKsystems (Lynnwood, WA)
- …some college course work preferred; degree highly desirable. + 1+ year experience in call center customer service + Courtesy, tact, and diplomacy with ... Description + Provides outstanding service to promote deep and lasting member...Microsoft Office software and standard office equipment; proficiency with call center programs desired. + Familiarity and… more
- Fallon Health (Worcester, MA)
- …* High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this. * Bachelor's ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We...**License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center… more
- Brunswick (Venice, FL)
- …both nationally and internationally. We are currently looking to add a full-time Member Experience Representative ( Call Center Representative) to our ... Member Experience Center Team. The Member Experience Representative will report to the Member...service skills with a focus on creating positive member interactions. + Respond to phone calls and emails… more
- Henry Ford Health System (Troy, MI)
- GENERAL SUMMARY: To supervise, organize and coordinate the Provider Inquiry Call Center . To maximize service levels through scheduling, floor management, ... be involved in the integral part of resolution for member complaints/grievances received by HAP. + Develop processes/measures that...environment + Minimum of three (3) years of customer service experience in a call center… more
- Bank OZK (Alpharetta, GA)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...feedback discussions with call center staff. + Delivers feedback and/or… more
- United States Senate Federal Credit Union (Staunton, VA)
- …established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I ... in a courteous, engaging, professional manner and provides excellent member service to both members and internal...school diploma/equivalent and 1-year general work experience in a call center or customer service -based… more
- Molina Healthcare (Tampa, FL)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... an active role in the development of each team member by providing daily coaching, setting goals and providing...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Kelly Services (Green Bay, WI)
- …to join a dynamic team? Our company is seeking energetic Call Center Representatives to deliver outstanding customer service and support from our vibrant ... ** Call Center Representative** Are you passionate...proficiency and typing skills + Prior experience in customer service or call centers is a plus… more
- WelbeHealth (Los Angeles, CA)
- …or Equivalency required + Minimum of one (1) year of experience working in a call center environment where a service /support role was primarily performed + ... Our core values and participant focus lead the way no matter what. The Call Center Representative (internally titled WelbeHealth Advocate II) will focus on… more
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