- Access Dubuque (Dubuque, IA)
- …the front-line point of contact for customer issues, taking ownership of problem resolution and ensuring a positive outcome. * Coach, train, and mentor team members ... tone, and professionalism. * Monitor performance metrics such as response time, resolution rate, and customer satisfaction; provide feedback and improvement plans as… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and ... in our Fairfax, VA office with work performed at client site in Quantico, VA. **Your future duties and...- Manage approximately 300-400 new tickets monthly, ensuring timely resolution and escalation when necessary. - Provide one-on-one and… more
- TEKsystems (Tampa, FL)
- Description Candidate will work on the Customer Service "Customer Experience Specialist " and will serve as the main point of contact for borrower throughout lending ... and any potential next steps - Document call in client contact system for internal reference purposes - Schedule...can send out closing disclosures Overview: The Customer Experience Specialist I, is an entry level customer service role,… more
- CAI (Houston, TX)
- …neurodiversity to the enterprise. **Job Summary** As a Technical Support Specialist , you provide technical user support using analysis and problem-solving skills ... to facilitate resolution , education, and documentation of a variety of computer...**Job Description** We are looking for a **Technical Support Specialist .** This position will be **full-time** and **on-site in… more
- Legrand NA (Kenosha, WI)
- …interaction reflects our commitment to excellence. Key Responsibilities + Leading the Account Managers Team:Lead and support the Account Managers in their ... Analytics:Monitor KPIs such as CSAT, NPS, first response time, and resolution rates; present insights to leadership. + Cross-Functional Collaboration:Partner with… more
- Ross Stores, Inc. (Dallas, TX)
- …identify theft activity \(including cash shortage\) in assigned stores\. + Drive resolution and case closure on all internal and external investigations, including ... + Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings\. +… more
- Deloitte (Costa Mesa, CA)
- …and fuel growth through innovation. Work You'll Do As a Project Delivery Specialist on the project, you will: + Providing engineering support for Navy shipboard ... project delivery. + Supporting fleet readiness initiatives, including rapid issue resolution and technical assistance. The Team Deloitte's Government & Public… more
- Hensel Phelps (Greeley, CO)
- …and security compliance of the company's data centers, Microsoft Azure systems, client and job centralized servers, databases, and equipment. This role will also ... lead and direct IT systems engineer specialist teams in building, managing, supporting, and maintaining solutions...2016 and 2019 in DAG (Database Availability Group) environment ( Client Access, Hub Transport and Mailbox rules) + Networking… more
- Adecco US, Inc. (Pennington, NJ)
- Adecco is assisting a local client in recruiting for **Customer Service Representative (Level III)** positions in Pennington, NJ and Jacksonville, FL. This is a ... great opportunity to join a high-performing team focused on regulatory compliance, client outreach, and operational excellence. If you're looking to grow your career… more
- Rush University Medical Center (Chicago, IL)
- …or telecommunications billing. + Certifications such as Certified Billing Specialist (CBS) or Certified Accounts Payable Associate (CAPA). **Responsibilities:** + ... Investigate billing discrepancies and customer inquiries, providing prompt and professional resolution . + Generate periodic and ad-hoc financial reports, including … more