- The Hertz Corporation (Oklahoma City, OK)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... of Customer Experience to align recovery efforts with organizational CX goals. + Develop and document best practices, playbooks,...+ Partner with Quality Assurance, Learning & Development, and CX Analytics teams to refine feedback loops and close… more
- Coinbase (Sacramento, CA)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution… more
- Coinbase (Des Moines, IA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality… more
- Stantec (Atlanta, GA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- World Wide Technology (Dallas, TX)
- …form high performance team? Come join WWT today! We are looking for a Client Manager to join our Global Service Providers team. **Why should you join Global Service ... Provider Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales… more
- Evolv Technology (Denver, CO)
- …not only at deployment, but throughout their lifecycle. As a Customer Enablement Manager (CEM), you will build strong relationships with your portfolio of customers ... work alongside Senior Customer Enablement Managers and the broader CX team in helping customers onboard successfully, adopt consistently,...work will you be doing? As a Customer Enablement Manager , your regular activities may be modified to suit… more
- Capital One (Wilmington, DE)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity to own ... and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not just inform...worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
- Amazon (New York, NY)
- …solutions for their most complex challenges. AWS is seeking a WW Sr Manager , GTM Business Development to manage our Connect GTM field strategy by geography ... Tasks, Customer Data Profiles, and more). As the Sr Manager , WW GTM Business Development, you will have the...- Leadership experience in a customer-facing role in the CX /VDI technology industry Preferred Qualifications - Experience working with… more
- Toyota (Plano, TX)
- …expertise. + Proven experience in building large-scale customer experience ( CX ) and distributed multi-tenant high-availability platforms, as well as developing ... Java script frameworks, architecture, design patterns, Restful API development, and CX engineering. + Experience working effectively in a fast-paced environment,… more
- Coinbase (Des Moines, IA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
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