- Guidehouse (Bethesda, MD)
- …solutions and shared components. + Document architecture, runbooks, and SOPs; mentor junior engineers and contribute to standards and governance. **What You Will ... **What Would Be Nice to Have** + Experience integrating with ServiceNow or similar workflow automation tools. + Elasticsearch/OpenSearch, Redis, and message… more
- Citigroup (Irving, TX)
- …stakeholders, the team, and other technical teams. + Mentor and train junior team members, fostering a culture of knowledge sharing and continuous improvement. ... infrastructure updates)_** through a formalized change management process **_(eg, ITSM, ServiceNow )_** with proper documentation and approvals - **_Must Have_** . +… more
- Truist (Raleigh, NC)
- …and minimize downtime. 9. Assist with mentoring and supporting junior -level engineers, providing guidance as needed. **QUALIFICATIONS** **Required Qualifications** ... roles. 3. Experience with IT Service Management (ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4.… more
- Highmark Health (Harrisburg, PA)
- …Production Support department is seeking a dedicated and experienced Full-time Salesforce Developer to ensure the smooth operation and maintenance of our Salesforce ... basic understanding of ITSM principles and tools like Service Manager or ServiceNow , along with knowledge of event-centric architecture, is highly valued. Preferred… more
- Realtor (Austin, TX)
- …migration and compliance requirements (SOC 2, PCI, GDPR) + Contribute to Developer Experience metrics and platform adoption goals + May provide technical guidance ... to junior team members **What You'll Bring** **Experience & Expertise**...Secrets Manager, Vault + **Incident Management** : OpsGenie, PagerDuty, ServiceNow **Professional Qualities** + Strong communication skills with ability… more
- Truist (Raleigh, NC)
- …recurring production support issues and optimizing workflows. 11. Actively mentor junior support engineers, fostering technical growth within the team. 12. Escalate ... environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow , and familiarity with incident, problem, and change management processes. 5.… more
- Panasonic Avionics Corporation (Irvine, CA)
- …systems, including setting technical direction, defining best practices, and mentoring junior team members. Participate in detailed design, test plan and ... equivalent experience. + 10+ years of experience as a developer , network engineer, or similar role working with OSS/BSS...or technical leadership experience with OSS/BSS. + Experience with ServiceNow OSS platform - TSM and TSOM. + OSS/BSS… more