- Sprinklr (MA)
- …our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship with Sprinklr's ... Directors, and Support Transformation leads. + Map legacy operations (telephony, IVR , ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing,… more
- Lilly (Indianapolis, IN)
- …who are determined to make life better for people around the world. Associate/ Sr . Assoc./Mgr. - Lilly Patient Services Platform & Data Enablement Lilly Patient ... + 2+ years of experience with call centers capabilities (CRM, telephony/ IVR , omni-channel communications) or healthcare systems (claims processing, EMR, patient… more
- United Airlines (Chicago, IL)
- …+ Highlight and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis + Coordinate with Cloud infrastructure ... architectures, data analytics, and digital solutions. **Job overview and responsibilities:** The Senior Developer, IT will be responsible for the development of our… more
- Walmart (Bentonville, AR)
- …experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, and other support channelsreducing cognitive load and increasing ... management information systems, industrial engineering, engineering management, business,information systems, project /program management, information technology, finance, management, or related area… more
- JPMorgan Chase (Plano, TX)
- …use cases, scenarios, business analysis, and task and workflow analysis. As a Senior Project Manager , you'll critically evaluate information gathered from ... initiatives and any associated business transformation projects. As a Senior Product Delivery Manager , you'll participate in...+ Coordinate with various areas of Operations, Digital, Branch, IVR ( Interactive Voice Response) and Senior … more
- Comerica (Dallas, TX)
- …mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager role provides leadership and oversight of a ... legal documents and there are financial penalties for missing thresholds. This manager will interact with and influence internal stakeholders and partners involved… more
- Capgemini (Orlando, FL)
- …creation * Contract amendments **Education / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network services ... of directly reporting directors, technical managers, and technical engineering. Additionally, the senior director will be supported by a project management,… more
- Amentum (Fort Shafter, HI)
- …and manage Service Provider related activities. + Manage resources and project -related tasks related to new deployments. + Provide operational readiness through ... Government POCs and other service providers and interface with senior management. + Submit work orders to the 30th...+ Cisco Unity Connection (CUC) + Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.… more
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