• Sr . Technical Success Manager

    Sprinklr (MA)
    …our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship with Sprinklr's ... Directors, and Support Transformation leads. + Map legacy operations (telephony, IVR , ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing,… more
    Sprinklr (06/05/25)
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  • Associate/ Sr . Assoc./ Manager

    Lilly (Indianapolis, IN)
    …who are determined to make life better for people around the world. Associate/ Sr . Assoc./Mgr. - Lilly Patient Services Platform & Data Enablement Lilly Patient ... + 2+ years of experience with call centers capabilities (CRM, telephony/ IVR , omni-channel communications) or healthcare systems (claims processing, EMR, patient… more
    Lilly (07/15/25)
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  • Senior Developer - Chatbot Technical Lead

    United Airlines (Chicago, IL)
    …+ Highlight and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis + Coordinate with Cloud infrastructure ... architectures, data analytics, and digital solutions. **Job overview and responsibilities:** The Senior Developer, IT will be responsible for the development of our… more
    United Airlines (05/21/25)
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  • Senior Manager , Technology…

    Walmart (Bentonville, AR)
    …experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, and other support channelsreducing cognitive load and increasing ... management information systems, industrial engineering, engineering management, business,information systems, project /program management, information technology, finance, management, or related area… more
    Walmart (05/16/25)
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  • Vice President Product Delivery Manager

    JPMorgan Chase (Plano, TX)
    …use cases, scenarios, business analysis, and task and workflow analysis. As a Senior Project Manager , you'll critically evaluate information gathered from ... initiatives and any associated business transformation projects. As a Senior Product Delivery Manager , you'll participate in...+ Coordinate with various areas of Operations, Digital, Branch, IVR ( Interactive Voice Response) and Senior more
    JPMorgan Chase (05/25/25)
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  • Manager Agency Services & Participations

    Comerica (Dallas, TX)
    …mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager role provides leadership and oversight of a ... legal documents and there are financial penalties for missing thresholds. This manager will interact with and influence internal stakeholders and partners involved… more
    Comerica (06/11/25)
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  • Operations Delivery Director

    Capgemini (Orlando, FL)
    …creation * Contract amendments **Education / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network services ... of directly reporting directors, technical managers, and technical engineering. Additionally, the senior director will be supported by a project management,… more
    Capgemini (04/22/25)
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  • Unified Communications Engineer

    Amentum (Fort Shafter, HI)
    …and manage Service Provider related activities. + Manage resources and project -related tasks related to new deployments. + Provide operational readiness through ... Government POCs and other service providers and interface with senior management. + Submit work orders to the 30th...+ Cisco Unity Connection (CUC) + Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.… more
    Amentum (05/31/25)
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