- Insight Global (Indianapolis, IN)
- Job Description Insight Global is looking for a Technical Customer Support Representative for a large Agricultural client in the Indianapolis area. This ... individual will be responsible for Sentricon customer support ticket management. In this role,...with a ticketing system - team currently using Zendesk Technical aptitude with a solid understanding how a product… more
- Insight Global (Marietta, GA)
- Job Description Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services ... you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to… more
- Vagaro (Pleasanton, CA)
- …seeking enthusiastic, customer -focused problem-solvers to join our team as Technical Support Agents. If you're experienced in troubleshooting SaaS ... issues to the appropriate internal Vagaro team + Draft support content and customer resources as needed... tools + Serve as a main point-of-contact for technical escalations and specific Vagaro product features + Assist… more
- TEKsystems (Lowell, MI)
- Job Title: Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, ... Join the world's largest recreational marine business as a Technical Support Representative . In this...will be the voice of the brand, delivering exceptional customer service and technical support … more
- Concentrix (Lansing, MI)
- …success with every customer interaction. Other qualifications for our Technical Support Representative -Remote (Bilingual: Portuguese and English) role ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Answer phones and respond to customer /employee requests + Provide tier 1 technical support to troubleshoot customer /employee issues + Respond to internal ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR)...engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support , Service Desk experience, over the phone or in-person… more
- TEKsystems (San Luis Obispo, CA)
- …documentation and Standard Operating Procedures to resolve issues or escalate to higher-tier support as needed. + Technical Support : Provide first-level ... such as Salesforce or ServiceNow. Top Skills + Call center operations + Technical troubleshooting + Customer service and communication + Computer navigation and… more
- TEKsystems (San Luis Obispo, CA)
- …articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams. Technical Support : Provide first-level technical ... duties and special projects as assigned by tier members or Customer Support Leadership. Skills call center, computers/ customer service, troubleshooting, … more
- TEKsystems (San Luis Obispo, CA)
- What You'll Do: + Be the First Line of Support : Provide friendly, professional assistance via phone, email, chat, and ticketing systems. + Solve Problems Fast: ... Triage and resolve technical issues-or escalate when needed-using our Knowledge Base and...escalate when needed-using our Knowledge Base and SOPs. + Support Tech Needs: Help users with equipment requests, software… more
- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. We are seeking a tech-savvy and customer -oriented Technical Support Representative to provide first-level ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Respond to technical support calls, emails, or chats from customers. +… more
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