- Nelnet (Sacramento, CA)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- ServiceNow, Inc. (San Diego, CA)
- …potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... effective case resolution. In support engineering, the customer and their positive experience is paramount...for the health of ServiceNow. In this role, the support engineer will resolve technical cases created… more
- Palo Alto Networks (Santa Clara, CA)
- …diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... degree in computer science or related discipline or equivalent experience **The Team** Our technical support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- IBM (San Jose, CA)
- …Excellent customer facing and communication skills. * Previous experience in a customer facing technical support role. IBM is committed to creating a ... so, lets talk. **Your role and responsibilities** IBM is seeking to hire a Technical Support Professional Intern currently pursuing a degree with a track record… more
- Intellisense Systems Inc (Torrance, CA)
- …required; a bachelor's degree is a plus. + 4-6+ years of experience in a technical customer support or logistics role. + Proficiency with customer ... ground, maritime, and airborne applications. We're seeking an exceptional Technical Customer Support Agent to...returns and manage exchanges, ensuring a smooth and positive customer experience . + Communicate with customers regarding… more
- Rocket Software (Sacramento, CA)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- TP-Link North America, Inc. (Irvine, CA)
- …features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). + 2+ years business customer technical support experience via Chat, Phone ... experience in the field of network management / support practice. + Able to provide customer ...skills. Ability to explain technical concepts to non- technical users clearly and effectively. + Experience … more
- SpaceX (Hawthorne, CA)
- …software support , and/or IT networking + 3+ years of experience in customer service or technical support for businesses above 1,500 employees, 1+ ... for Enterprise customers' needs across SpaceX + Provide advanced technical support to customers using hardware, software,...businesses above 1,500 employees, or 6+ months of Starlink Customer Support experience with successful… more
- Two95 International Inc. (Sunnyvale, CA)
- …PowerPoint, and VISIO. * Knowledge of business process development and improvement. * Previous experience in external customer -facing technical support . ... Job Title: Technical Writer Location: Sunnyvale, CA Duration: 6 month...to effectively communicate both orally and in writing * Experience developing process flows, methods and procedures, functional requirement… more
- SpaceX (Hawthorne, CA)
- …degree or 4+ years of professional experience in Business-2-Business (B2B) customer service, technical support , account management or customer ... people management experience in synchronous (phone/chat/instant messaging) customer support operations with teams of 25+...organizational skills. You take pride in your craft + Technical aptitude - experience with networking, hardware… more
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