- Humana (Boston, MA)
- …a part of our caring community and help us put health first** The Lead position is responsible for helping to improve the prioritization, efficiency, and impact of ... organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving… more
- Humana (Boston, MA)
- …the distribution organization of Humana, responsible for all individual sales. The MarketPoint Strategy Advancement team is searching for a Senior Strategy ... productivity, increase conversion rates and/or elevate member satisfaction + Lead continuous improvement programs, working cross-functionally to implement best… more
- Philips (Cambridge, MA)
- **Commercial Strategy Leader, HPM** In this mission-critical role for North America's Hospital Patient Monitoring (HPM) team, you will define and drive the ... patient monitoring. You will work at the intersection of innovation, customer engagement, and market execution-translating insights into actionable strategies that… more
- Citizens (Westwood, MA)
- …HR and others to drive and collaborate on critical elements of Citizens' innovation strategy . This is a rare opportunity to help shape the future of a top ... Manager, Director career track. Primary responsibilities: + Analyze market, customer , and competitive trends: Identify emerging technologies and disruptive forces… more
- Stantec (Boston, MA)
- …Innovation pillar and advance Buildings digital business tools and process optimization strategy while leading a dynamic global digital practice team of experts for ... transformation, leading the integration of digital technologies to improve efficiency, customer experience, and achieve our business outcomes. The DPL establishes… more
- Citizens (Boston, MA)
- …with Experience Owners and cross-functional teams (Risk, Technology, Legal, Operations, Fraud Strategy , etc.), you will ensure our customer -centric mission is ... Description Fraud Product Owner & Transformation Lead We are seeking a results-driven leader to...a results-driven leader to own and drive the vision, strategy , and transformation of our fraud detection and prevention… more
- Citizens (Boston, MA)
- Description Description Citizens Private Bank has accelerated its strategy to build out Private Banking and Wealth Management, scale its Business Banking, grow ... and are committed to operational excellence. As a Private Bank, PM Team Lead (C&I), you will play a vital player-coach role in providing guidance, mentorship… more
- Citizens (Boston, MA)
- …Executive Level Overview We are seeking a visionary and execution-focused Head of Customer Identity and Authentication to lead the transformation of how ... Strategy - Define and execute the vision, strategy , and roadmap for customer identity and...customer identity and authentication across all channels. - Lead cross-functional teams to deliver innovative solutions that balance… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Citizens (Westwood, MA)
- …seamless transitions, consistent messaging, and personalized offerings across all touchpoints. Lead Strategy & Campaign Integration + Develop and implement ... a relationship-focused lead strategy that integrates seamlessly with marketing...+ 10+ years of experience in sales, marketing, or customer strategy within retail banking, consumer financial… more
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