- VCA Animal Hospitals (Los Angeles, CA)
- **SUMMARY OF JOB PURPOSE AND FUNCTION:** The **_Contact Center Training & Development Specialist_** , is responsible for leading training initiatives ... development and performance of VCA Client Communications Contact Center associates. This role leads the...training , facilitation, or instructional design, preferably in a contact center or client service environment. Proven… more
- Regions Bank (Kingwood, TX)
- …onsite position located in Kingwood, TX** Strongly preferred: Two (2) years of Contact Center experience **Position Type** Full time **Compensation Details** Pay ... programs, assesses results and statistical data, reports any enhancements to Training and Development Manager + Responsible for transitioning associates from… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- …the Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities. + Developing and ... **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training , and content - including (but not limited to) the following:… more
- Regions Bank (Nashville, TN)
- …focuses on the financial wellbeing of its customers. As a banker in the Regions' Contact Center , you will gain a foundation of banking knowledge by working in ... role in your career growth by investing in your development through ongoing coaching and mentoring. Our core values...best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... to report to work at one of our physical contact center locations. To be considered for...on all service interaction + Provide team motivation and development to maximize sales opportunities + Responsible for the… more
- Leidos (Indianapolis, IN)
- …phone, email, chat, and social media + Strong background in training material development for contact center agents + Proven ability to improve content ... business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our...will include crafting, refining, and assessing contact center -specific content, along with creating engaging training … more
- Leidos (Indianapolis, IN)
- …phone, email, chat, and social media + Strong background in training material development for contact center agents + Proven ability to improve content ... and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact … more
- Mass Markets (Garden City, GA)
- …globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our ... professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a...BPO contact center . This leadership role is responsible… more
- Mass Markets (Wichita, KS)
- …of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets...issues and ensure timely resolution. + Collaborate with QA, Training , and Workforce teams to align on goals and… more
- Wawa, Inc. (IA)
- At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the phone, who our store Associates and customers reach out to for a ... multitude of needs. Our Contact Center Representatives are proud to be...Center Representatives complete an interactive in-office and remote training session to learn how to resolve and at… more
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