• Inbound / Outbound / Chat

    Percepta (Plymouth, MI)
    **Description** ** Inbound / Outbound / Chat Specialist - Automotive Industry** _Training - Full paid training and equipment provided_ _Full-time, Permanent ... we bring first-class service across each market we support. As an ** Inbound /** ** Outbound / Chat Specialist - Automotive Industry** in **Livonia, MI**… more
    Percepta (05/24/25)
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  • Mortgage Customer Experience Specialist

    TEKsystems (Phoenix, AZ)
    …M-F 8:30- 5:30 PM Skills Customer support, Customer service, Call center, inbound and outbound calls, mortgage industry, financial, mortgage, loan servicing, ... Description The Customer Experience Specialist is an entry level customer service role,...Top Skills Details Customer support, Customer service, Call center, inbound and outbound calls, mortgage industry, financial,… more
    TEKsystems (05/20/25)
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  • Family Help Specialist

    Focus on the Family (Colorado Springs, CO)
    …The Family Help Specialist position exists to respond primarily to telephone calls ( inbound and outbound ), e-mail and chat contacts. The responses given ... with independent discernment to inbound and /or outbound phone contacts, email and chat contacts,...Duties/Responsibilities: + May be assigned as a Subject Matter Specialist (SMS) in different processes + Required to work… more
    Focus on the Family (05/09/25)
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  • Customer Experience Specialist I

    PennyMac (St. Louis, MO)
    …: + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive inbound text ... complete mortgage journey. A Typical Day The Customer Experience Specialist I , is an entry level customer service...outbound text messages to consumers + Answer high-volume, inbound calls or texts from current customers in a… more
    PennyMac (04/08/25)
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  • Sr Specialist , Research, Escalation…

    PennyMac (Moorpark, CA)
    … will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all ... through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation, and Complaint Handling) serves as the primary point of… more
    PennyMac (05/20/25)
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  • Sr Specialist , Research, Escalation…

    PennyMac (Fort Worth, TX)
    … will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all ... CUSTOMER COMMUNICATION and OUTREACH + Execute and manage mass outbound campaigns to customers regarding loan-related matters such as...chat platforms. What You'll Bring + Senior Level Specialist 5+ years in a highly specialized area +… more
    PennyMac (05/20/25)
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  • Customer Service Specialist I

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    Responsible for basic inbound call, outbound call, web chat , and paper services, as well as back-office services. Perform services focused on customer ... applications or creates and submits on behalf of customer. + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. +… more
    ASM Research, An Accenture Federal Services Company (05/07/25)
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  • Customer Experience Loan Specialist

    TEKsystems (Pasadena, CA)
    …across functions/channels within the Mortgage Fulfillment Division (MFD). Responsibilities: * Receive inbound calls and make outbound calls to consumers * ... and facilitate outbound text messages to consumers * Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional… more
    TEKsystems (05/16/25)
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  • Bilingual Hybrid Late Stage Collections…

    Carrington (Anaheim, CA)
    …+ Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls and conducts manual outbound calls. ... and work a hybrid schedule!** The Late Stage Collections Specialist II will be responsible for counseling borrowers on...not do interviews or make offers via text or chat .** Carrington is an equal opportunity employer. It is… more
    Carrington (04/01/25)
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  • Financial Asset Transfer Operations Hotline…

    Charles Schwab (Omaha, NE)
    …by providing the highest quality support to our internal and external customers via inbound / outbound phone calls and internal chat support, relating to the ... Charles Schwab's CS&S T2 Hotline Support Team - Move Money Asset Transfer Specialist is responsible for risk prevention, processing of money movements, and education… more
    Charles Schwab (05/25/25)
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