- Humana (Charleston, WV)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Conduent (WV)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound customer calls for a ... where individuality is noticed and valued every day. **Remote Bilingual Healthcare Customer Service Representative ** **Must be...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Humana (Charleston, WV)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
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