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Description We are offering a contract to permanent employment opportunity for an Office Services Associate in Newport Beach, California. The successful candidate will play a crucial role in supporting our teams with a wide array of office tasks. The role is primarily focused on handling customer interactions, processing office functions, and ensuring operations run smoothly.

Responsibilities:

• Accurately process and maintain logs for all office services work.

• Handle customer interactions in person, over the phone, or electronically, offering excellent customer service.

• Ensure job tickets are properly filled out before initiating work.

• Perform tasks in office services, mainly reprographics, mail, and intake functions following established procedures.

• Communicate effectively with supervisor or client on job or deadline issues.

• Prioritize workflow and meet contracted deadlines for accepting, completing, and delivering all work.

• Troubleshoot basic equipment problems and place service calls when needed.

• Maintain a high level of confidentiality when handling sensitive documents and information.

• Adhere to company policies in addition to client site policies.

• Perform quality assurance on own work and work of others.

• Maintain machines, including loading them with various paper toner supplies. Requirements • Demonstrable experience in customer service

• Proficiency in various office functions and operations

• Thorough understanding of office procedures and policies

• Experience in answering inbound calls in a detail oriented manner

• Proven ability to supervise a team

• Familiarity with hiring processes and procedures

• Proficiency in scanning and digitizing documents

• Ability to perform receptionist duties as needed

• Strong problem-solving skills to troubleshoot issues

• Experience in facility management

• Strong digital literacy skills

• Excellent communication skills, both written and verbal

• Capability to maintain logs and records effectively

• Experience in operating office machinery

• Sound knowledge of paper management

• Proven experience in quality assurance

• Ability to distribute faxes efficiently

• Willingness to work overtime when required

• Experience in handling service calls in a detail oriented manner

• Capability to handle confidential documents with discretion

• Knowledge about the perks and benefits offered in an office environment

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .