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Position Title:Business Systems Analyst II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:Relevant professional certificate

Student information system implementation or support experience; preferably Workday Student

Project management experience

Experience with business systems analysis or related work (software development, network diagnostics, solution design)

Previous experience in a Financial Aid or Registrar’s office

Demonstrated ability to engage internal and external stakeholders in a technical capacity

Job Description:

Summary

The Office of Student Information (OSI) is excited to announce openings for multiple Business Systems Analyst II positions. These positions will support either the Academics team or the Financials team.

As a member of the Academics team, you would focus on the entire Workday Student ecosystem related to the responsibilities of the Academics team, including responsibilities related to the Graduate College, Academic Records, Registration, Program Completion, and APR/Advising.

As a member of the Financials team, you would focus on the entire Workday Student ecosystem related to the responsibilities of the Financials team, including collaborating with the Office of Student Financial Aid, Accounts Receivable and Finance.

This is a two-year term position. The possibility of renewal is contingent on funding.

The successful candidate will analyze and execute work with a cross-functional lens to ensure configuration has considered all possible down-stream and cross-stream impacts.

Key responsibilities include:

+ Assists with the collection, analysis, testing and documentation of data to support student business operations and configuration.

+ Performs the configuration of Workday to support the success of all stakeholder units.

+ Performs support ticket resolution or escalation as needed.

+ Executes continuous improvement efforts regarding policies and procedures, communication plans, and new processes to support stakeholder area success.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

We are looking for candidates that have a problem-solving and solution-oriented mindset with related experience in customer service, business systems analysis or related work (software development, network diagnostics, or solution design as examples) to show the execution of those skills.

Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity• Provides guidance to students

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:August 24, 2027

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS809

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover Letter

Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by July 27, 2025.If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: July 18, 2025

Posting Close Date:

Job Requisition Number:R17431

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.