"Alerted.org

Description

Overview:

Vestis is seeking a PC Technician to join our IT infrastructure organization. Reporting to the Manager – IT Support Services, the PC Technician will be responsible for installing, maintaining, troubleshooting, repairing, and shipping computer hardware and peripheral devices to ensure optimal performance and uptime for users.

Responsibilities/Essential Functions:

+ Assemble, install, and configure desktop and laptop computers, monitors, keyboards, printers, and other hardware devices.

+ Diagnose and repair hardware such as hard drives, motherboards, memory, power supplies, etc.

+ Perform routine maintenance, including hardware upgrades and cleaning.

+ Document all repairs, configurations, and asset changes in a ticketing system or inventory database.

+ Maintain and manage hardware inventory, including spare parts and tools.

+ Collaborate with help desk staff to resolve hardware-related incidents and service requests.

+ Set up and support imaging processes and deployment of operating systems.

+ Ensure compliance with company IT policies, security standards, and asset management procedures.

+ Support hardware lifecycle management, including deployment and decommissioning, shipping, etc.

Knowledge/Skills/Abilities:

+ Strong attention to detail and troubleshooting skills.

+ Good organizational and time-management abilities.

+ Ability to work independently and in a team environment.

+ Clear and professional communication with both technical and non-technical users.

+ Physical ability to lift and move computer equipment (up to 50 lbs).

Experience/Qualifications:

+ **Education:** Associate degree or certification in Information Technology, Computer Science, or a related field (or equivalent experience) preferred.

+ **Certifications (preferred):** CompTIA A+, IT Fundamentals+, or equivalent.

+ **Experience:**

+ 1–3 years of hands-on experience with PC hardware repair and maintenance.

+ Familiarity with Windows operating systems and basic software troubleshooting.

+ **Technical Skills:**

+ Knowledge of desktop and laptop components (Dell, HP, Lenovo, etc.)

+ Proficiency with tools for diagnosing and repairing PCs

+ Imaging software and asset tracking systems

Working Environment/Safety Requirements:

+ On-site work in office and/or data center environments

+ May require occasional travel between company sites

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.